Frequently Asked Questions About Best Buy Myrtle Beach
How do I check product availability at the Myrtle Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Myrtle Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Myrtle Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Myrtle Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4898 reviews)
Eric K
September 13, 2025
1 out of 5
You now have to speak to an AI when you call and will not bring you to a customer service representative unless you tell it exactly why you are calling. Will never call here again.
Response from Best Buy
September 14, 2025
Hi, Eric,
Thanks for sharing your review with us. We'd like to follow up and formally document you feedback regarding the phone system.
We would really appreciate it if you could reach out by sending us a private message on Facebook (https://bby.me/nopn0s), Twitter/X (https://bby.me/41tkw4), or Instagram (https://bby.me/io111o). When you do, please mention "Google review 43148." Thank you!
Sarabeth
September 11, 2025
1 out of 5
Made an appointment online to get my screen fixed with geek squad. Got here 10 mins before my appointment and checked in. I was told I can’t get my screen fixed bc it’s too close to closing time and I would need to come in 4 hours before they close to get it fixed. Why did I waste my gas and time driving here then? I put it in my notes when I scheduled it that the screen was broken and a 6:40 time slot was open.
Cheryl V
September 10, 2025
5 out of 5
Staff was extremely patient and helpful to solve my laptop problems.
Teresa M
September 10, 2025
2 out of 5
Sent home with wrong product
Response from Best Buy
September 11, 2025
Hello,
Thank you for the review. I can understand your frustration with not having the correct product.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/tyii6b), Twitter/X (https://bby.me/dj8t3a), or Instagram (https://bby.me/otb9gw). If you can also include, Google Review 42017 in your message, it'd be appreciated.