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Best Buy Bloomington
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Bloomington
How do I check product availability at the Bloomington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bloomington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bloomington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bloomington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2038 reviews)
Vanessa A
March 30, 2026
5 out of 5
Friendly sales associates
Michael T
March 27, 2026
1 out of 5
Geek Squad Bloomington broke my phone and refused to fix it. Took in my iPhone 14 to get a battery replacement. Less than a week after getting it back, it started shutting off and on randomly. I was out of town so I went into another Best Buy and they said the battery replacement was absolutely botched. They put it in writing and told me to take the phone back to the original store to have it fixed. Of course once I took it back they said there was no issue with the repair. Refused to send me anything confirming that was actually true. Said they would charge me another $600 to fix the damages they caused. I wasted about 3 weeks of my life dealing with a broken phone. Horrible experience and I will never be back here.
⬇️⬇️⬇️⬇️⬇️ The response below was clearly AI generated. Best Buy had multiple opportunities to fix their mistake and refused to do so before I wrote this review.
Response from Best Buy
March 27, 2026
Hello,
Thank you for the review. We certainly understand your concern with your phone not being fixed properly.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 135356
Dan C
March 10, 2026
1 out of 5
Agree with others - Customer service via phone is TERRIBLE!!!! I am repeating what others have said. I also tried to call the store. Their AI person is horrific and only connected me to random people from a call center. I tried 5 times and used #2091 to connect directly. Nobody is able to connect you with someone at the store. "That's how it's set up", is what I was told. It was very sketchy!!!
Soooo sad Best Buy :( You will lose MANY customers this way... It's not worth using AI. Please place someone in the store that can answer simple questions on the phone for customers.
Response from Best Buy
March 10, 2026
Hello, Dan,
We appreciate you taking the time to share your feedback. Trying to get answers about your new appliance should be easy, so we can understand your concern when you are unable to speak with your local store. We'd be happy to look into this for your and assist in any way possible. Please connect with us through social media. You can find us on:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please reference Google Review, #127794.
Winterlord B
February 27, 2026
5 out of 5
broke my phone and geek squad helped me get it replaced for a new one with the best buy phone insurance. it was simple and quick. i was really impressed.