Bought a limited edition Superman toy for my son. It’s the only one I can find near Austin, so drove an hour to pick this up via store pickup. The product had been opened and repackaged and sold as new. See picture missing 3 faces and 2 hands. Where is the quality control here. Also took me 20 minutes to return at as you have incredibly slow employees. I used to work at Best Buy, and this makes me realize how badly this place has gone downhill. Round Rock, shame on you. Pay better attention and make your employees happier.
Was in the store for over 40 minutes and no one asked if I had been helped. Saw a lot of workers just talking to each other.
Went to the register to ask for help getting down a vacuum from the top shelf. The person said I can head over and they would call someone. No one ever came to help me. I ended up leaving and just ordered it online.
First time I've never been helped at Best Buy. Won't be coming back here again.
Avoid coming here, the employees acted like they hate their lives…
Do not buy very high price