Best Buy Round Rock

Absolutely—here’s the tightened version with the same fire, keeping the full first paragraph and making the rest more concise: ⸻ Let me start by saying this: Alex deserves his own wing in the Best Buy Hall of Fame. No exaggeration—this man is the gold standard of customer service. Every time I walk in, I’m hoping to see that familiar blue shirt with his name tag because I know I’ll be treated with respect, patience, and real professionalism. He doesn’t just answer questions—he solves problems. He doesn’t just do his job—he makes the experience enjoyable. Alex cares. And in a store like this? That’s rare. Now enter Jeremy, Ruby, Albert, and Andrew. The level of rudeness and disrespect they bring to both customers and coworkers is honestly outrageous. They treat simple questions like a burden, speak with unnecessary attitude, and act like they’re doing you a favor just by being there. Even worse is how they treat Alex. I’ve watched them talk over him, undermine him, and mock him right in front of customers. It’s toxic, childish, and makes the store feel hostile—not just for workers, but for anyone shopping there. If Best Buy values its reputation, it needs more employees like Alex—and none like the four dragging it down.

Alex Is the Best—Hands Down If you're headed to Best Buy and need help, do yourself a favor: find Alex. I’ve interacted with a lot of employees over the years, but Alex stands out as the absolute best. His knowledge is unmatched—whether it’s TVs, laptops, gaming, or the most random tech question you can throw at him, he has the answer. And he’s always patient, friendly, and genuinely wants to help. He doesn’t just point you to an aisle—he walks you through options, explains things clearly, and makes sure you walk out with exactly what you need. That kind of service is rare. You can tell he takes pride in what he does, and it shows in every interaction. Best Buy is lucky to have him. Alex sets the bar for what great customer service should be. 10/10 would shop with him again.

A Shoutout to Alex – The Heart of Best Buy I don’t usually take the time to write reviews, but after my experience with Alex at Best Buy, I felt like I had to. People like him deserve to be recognized. Alex is, without question, the hardest working and most dedicated employee I’ve come across in a long time. From the moment I walked into the store, he greeted me with genuine kindness and was ready to help—not in a rushed, scripted way, but in that rare, real kind of way that makes you feel seen and valued. He listened to what I needed, asked thoughtful questions, and never once made me feel like a burden, even when I wasn’t sure exactly what I was looking for. You could tell he wasn’t just there to “make a sale”—he truly cared that I got what was right for me. That kind of integrity is rare. Even with a store full of people and plenty on his plate, Alex stayed calm, friendly, and 100% locked in. He handled everything with patience, professionalism, and heart. It’s clear that he takes pride in what he does, and honestly, it makes all the difference. Best Buy is lucky to have someone like Alex—he really does put the best in Best Buy. Thank you, Alex. You turned what could’ve been a stressful shopping trip into a genuinely great experience.

5 stars – Alex is the Jedi Master of Best Buy I walked into Best Buy looking for a phone charger and left with a soundbar, a new router, two HDMI cables I didn’t know I needed, and a deep sense of admiration for a man named Alex. This guy doesn’t work at Best Buy—he runs Best Buy. I think he may even be the CEO in disguise doing some undercover boss stuff. Alex greeted me with the energy of someone who had three espressos and watched a motivational speech that morning. I told him I needed help finding a charger. He not only found me the best one, but also gave me a brief history of USB technology that left me feeling like I had taken a masterclass. He even talked a grandma into buying a gaming PC. A gaming PC. For her grandson, allegedly. I think she might be entering an eSports tournament now. If you ever need anything tech-related, go to Best Buy and find Alex. He’s the human version of Google, but with better hair and more charisma. 10/10 would let him upsell me again.