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Best Buy Round Rock
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3380 reviews)
Antoine V
November 20, 2024
1 out of 5
Increíble q en 4 días no he podido recibir mi pedido por errores q han cometido de direccion y no han podido corregir por falta de atención y respeto q tienes en esa empresa q decepción
Response from Best Buy
November 20, 2024
Hi Antoine Vega,
Thank you for sharing your feedback with us. I can only imagine how frustrating and disappointing it must be to experience delays and errors with your order. I truly empathize with your situation, and I want to make sure we address this for you as quickly as possible.
Please connect with us by sending a private message on one of the following platforms:
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email address. Also, mention that you're reaching out regarding your "Google Review" and include the conversation number 64449281 so we can quickly identify and assist you.
Thank you again for bringing this to our attention. I look forward to helping you resolve this matter.
Best regards,
^Magee
Enrique D
November 15, 2024
1 out of 5
Pésimo servicio no me atendieron por el simple echo de hablar español estuve esperando como 40 minutos y nadie me atendió al que le preguntaba me decían que no hablaban español
Response from Best Buy
November 15, 2024
Hello Enrique,
Thanks for reaching out and providing your feedback as this helps us to improve. A language barrier should not affect being able to get assistance from Best Buy, so I can understand your concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64430778". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
nabeel
November 13, 2024
1 out of 5
This is the worst best buy I’ve ever visited, there is zero customer service, I asked for help to locate the product I want to buy the employee just said where the product is and that I can grab it to the check out but once I went there the product was locked and the employee was nowhere to be found went to the front again and asked that I need to buy this product but they made me wait for 15 minutes and I walked out the door across to target where I bought what I wanted.
Response from Best Buy
November 13, 2024
Hi there,
Thanks for taking the time to leave a review here on Google. I can certainly understand expecting good customer service when shopping at your local Best Buy.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64424182” when reaching out on social media.
Regards,
^Ravi
Michael D
November 10, 2024
3 out of 5
The store is just okay. It’s usually empty whenever I go, which feels a bit odd. The staff is always friendly and helpful, though, which is nice. My one issue is that, as soon as you walk in, the rep at the door immediately asks what you’re looking for. Sometimes people just want to browse without a specific goal, so it feels a bit rushed.
Response from Best Buy
November 11, 2024
Hello, Michael.
I understand wanting to look around and we appreciate you taking the time to provide your feedback. If you need any assistance, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process and one of our agents would be happy to assist.
Best,
^AllisonS