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Frequently Asked Questions About Best Buy Charlottesville

How do I check product availability at the Charlottesville Best Buy?
How do I check my order status?
My local Charlottesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charlottesville stores’ holiday hours?

Recent Reviews

4.1
(2224 reviews)
Kimberly S
February 27, 2025
4 out of 5
Had help finding what we needed very easily.
Destiny B
February 25, 2025
5 out of 5
Great customer service
Theresa N
February 22, 2025
5 out of 5
I had a positive experience at Best Buy. The store was clean and well-organized, making it easy to find what I was looking for. The customer service was excellent—staff were helpful and attentive, ensuring I had everything I needed. Overall, a great shopping experience with friendly and knowledgeable staff!
Mike V
February 15, 2025
1 out of 5
This location dropped the ball on me three times in a months time.
Response from Best Buy
February 16, 2025
Hello, Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues multiple times at our location. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64818011" and share your full name, email, and phone number. Thanks, ^Jacob

About Best Buy Charlottesville

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