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Best Buy Rapid City
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Rapid City
How do I check product availability at the Rapid City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rapid City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rapid City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rapid City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2449 reviews)
Black H
June 09, 2026
1 out of 5
Made an appointment for my one-year-old MacBook Pro’s display. Got there early. Nevertheless, geek people kept taking care of walk-ins as I sat there for 45 minutes. Never asked if I’d been helped. Finally talked to some kid; told him it looks like I’d be better off doing a walk-in than an appointment. He replied, “OK, everyone just calm down.” Where that came from I have no idea but very inappropriate. When I explained the problem of a bad display on the laptop his most often-used phrases included, “Well maybe it’s…, or, “I’m guessing that it’s…,” or, “I’m not sure but it might be…” Knew NOTHING about Apple laptops. Then I discovered essentially ALL Apple repairs are done off-site with a turnaround time of “up to two weeks.” Thought I’d take a chance with Computer Village since the BB experience was so frustrating. They were so helpful and knowledgeable. Turns out they do the repair onsite. Turnaround time, 3-5 days. Guess who’s doing the repair, and all my future Apple purchases.
jerome b
June 07, 2026
5 out of 5
Just left there and the service was great. I'm from out of town.
Wanda M
May 26, 2026
5 out of 5
I didn't sign in all the way in error, young man coming into work at 3pm, helped, then he also brought out my new TV. Thank so much. Awesome customer service.
S p
May 11, 2026
2 out of 5
They never have anything in stock and when you have questions about products nobody knows anything . We asked 4 different people about a light system and nobody knew anything about them . We ended up not getting anything , prob would have if we had more helpful info .