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Best Buy Rapid City
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Rapid City
How do I check product availability at the Rapid City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rapid City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rapid City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rapid City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2434 reviews)
Robin
April 05, 2026
2 out of 5
Employee would not stop asking if I wanted to sign up for a credit card. Got the items I needed but they made it difficult. If the owner is reading this : stop pushing predatory sales tactics in a town that has majority old people. Karma is coming
Response from Best Buy
April 06, 2026
Hello, thank you for taking the time to leave us a review. In store shopping trips should be fast and efficient when you already have the items you need. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #138817".
Facebook (https://bby.me/vSFRQg)
Twitter/X (https://bby.me/EEpqdB)
Instagram (https://bby.me/zfMcnv)
Luima I
April 01, 2026
5 out of 5
Amazing service. Good prices. Overall great experience
Frank S
March 31, 2026
3 out of 5
Not like it used to be. Nice enough kids, but no management rocking it like it was 5 yrs ago or more.
Response from Best Buy
April 01, 2026
Hello, Frank,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please message us through our social media channels on Instagram (https://bby.me/i9EY82), X/Twitter (https://bby.me/pSUfpX) or Facebook (https://bby.me/kNi8da) with the details of your experience. Also add Google Review 137127. We look forward to hearing from you.
Faith S
March 26, 2026
2 out of 5
Do your own in depth research before shopping because they won't help you.
I went in to buy a new phone. It was one of the ones on the cheaper end, but it was still a couple hundred dollars. The sales guy barely acknowledged me, didn't explain that this was a "budget phone" so it would lag horribly, and just walked toward the registers while I was still shopping. I had the phone for 6 hours and it ran worse than my Samsung from 2020.
THE ONLY redeeming experience was Dorian, who both checked me out the first time and processed my return. He was genuine and made the return the easiest part of the whole process.
Response from Best Buy
March 27, 2026
Hello, Faith,
We appreciate you taking the time to share your feedback. Getting accurate product information is always best, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/Enlxw6), Twitter/X (https://bby.me/0wu92J), or Instagram (https://bby.me/Vv4YLW). Please reference Google Review, #135220.