Terrible,took my mother in law to purchase tablet and no one around to help us,my wife went and found a floor worker who said he would send someone to help after an additional 10min 20 total we walked out and this same person was still on his phone so we left and went to Walmart where we were helped immediately and very professionally and were in and out in less time.
Response from Best Buy
August 28, 2025
David,
Thank you for taking the time to share what you and your mother-in-law experienced when shopping for a tablet. I share your disappointment and would like to have you connect with our team so we can get the details needed to prevent this from occurring in the future. Please send a private message via Facebook (https://bby.me/y1b0z7), Twitter/X (https://bby.me/7393nf), or Instagram (https://bby.me/yv69xp) and mention "Google Review 36282".
We look forward to hearing from you.
Sincerely,
^Tina
Katherine N
August 26, 2025
Sebastian C. was very knowledgeable and supportive. He introduced me to the right product and guided me through the entire purchase smoothly. I’m very satisfied and highly recommend his assistance!
Good friendly employees. Easy to get around.