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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Bend
How do I check product availability at the Bend Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bend Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bend stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bend Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2037 reviews)
Tim C
September 03, 2025
3 out of 5
I recently bought a laptop from Best Buy and while I’m happy with the machine I chose, the buying experience was frustrating. I did my homework ahead of time, compared all the models in store, checked the specs and prices, and picked out the one I wanted. When I told the employee my choice, he was very persistent about trying to sell me a lesser laptop instead. I had to repeat myself several times that I wanted the one I had chosen, but he kept implying I didn’t know what I was talking about and that the features I wanted were unnecessary. He didn’t take the time to understand my actual needs and the constant push to downsize me was out of pocket and exhausting. In the end, I got the laptop I wanted, but the customer service experience left a lot to be desired.
Magnesium S
September 02, 2025
1 out of 5
The slowest and least helpful BestBuy I've ever been to. Please shop for cords elsewhere 👍
Dwight S
August 26, 2025
5 out of 5
I see why Adam is the manager. Should get a raise. I bought something from the store that I wasn’t using correctly and instead of making me wait in line for GeekSquad he helped me right away at the front of the store while he still watched the cameras and doors.
Tenzin N
August 22, 2025
5 out of 5
Good customer service