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Frequently Asked Questions About Best Buy La Cantera

How do I check product availability at the La Cantera Best Buy?
How do I check my order status?
My local La Cantera Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy La Cantera stores’ holiday hours?

Recent Reviews

4.2
(3653 reviews)
Jeramee C
September 22, 2025
5 out of 5
I called looking for an item they no longer carry. William is the name of the sales rep who assisted me on the phone. He was very friendly and courteous. After determining that Best Buy no longer had the item I was looking for, he took my number just in case he found one. To my amazement, he called back about 10 minutes later. He located my item at a different business entirely. I was very impressed. This man deserves some recognition from Best Buy. It has been too long since I have encountered such genuine customer service!
Ernie M
September 20, 2025
1 out of 5
Went in to get a camera lens. After finding one that they said would work they couldn't find a new one in the warehouse. While leaving the tech came outside and said they found one. We left and headed to Camera exchange and they had one that actually did fit and was told what Best buy had tried wouldn't fit. They did have good prices on TVs though.
Response from Best Buy
September 21, 2025
Hello Ernie, Thank you for taking the time to share your experience during your visit to one of our stores. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you. In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/447huw), X/Twitter (https://bby.me/yuryv5), or Facebook (https://bby.me/cb5dax). Please send a message with the full details of your situation. Also add Google Review 45753. We look forward to hearing from you.
Samuel M
September 18, 2025
5 out of 5
recently purchased an iPhone at my local Best Buy, and the experience was outstanding from start to finish. The staff was knowledgeable, friendly, and patient helping me choose the right model and answering all my questions without any pressure. The associate who helped me made the entire process smooth and stress free, including setting up the phone and making sure I left with everything I needed. It’s clear they truly care about customer service. Highly recommend this location if you're looking for tech products with great support!
charlene h
September 14, 2025
5 out of 5
Staff was helpful, there are lots of choices. Very clean on the inside.

About Best Buy La Cantera

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