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Best Buy La Cantera
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy La Cantera
How do I check product availability at the La Cantera Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local La Cantera Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy La Cantera stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the La Cantera Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3552 reviews)
Roberto E
May 06, 2025
5 out of 5
A typical BB store
christopher j
April 29, 2025
5 out of 5
The greatest Best Buy in all the land.
DJLNERY
April 22, 2025
3 out of 5
First time visiting the store this afternoon
Have to say
The need to work a little bet more on the costumer service at the front desk
The white guy with a beard and glasses finish the conversation and interaction cutting me off when I still had more questions to be responded
Response from Best Buy
April 22, 2025
Good Evening, Valued Customer.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65068353" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Nisa W
April 22, 2025
4 out of 5
We have a SodaStream and heard that Best Buy has a recycle program for your empty co² tanks. Great! Except every time we go to do the refill/exchange thing, no employees know how to do it. We get refill tanks at this store every month. Last month, it took 20 minutes, and *four* employees to do our transaction. The fourth guy walked in and grabbed a paper near the register that seemed to have whatever answer or code was needed and helped us in literally 2 minutes. Please tape that paper to the wall near the register. Aside from this issue, everyone at this store has always been kind and friendly. The bathrooms are clean, too.