How do I check product availability at the Conroe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conroe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conroe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conroe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3595 reviews)
Alex 2
November 19, 2025
1 out of 5
This store is garbage. I asked 4 different workers for help and no one helped me . I will never visit this store again . Management sucks .
Response from Best Buy
November 19, 2025
Hello.
We can certainly understand that having cocnerns with your experience at our Conroe, TX location. We would be glad to investigate your experience. Please reach out to us on any of our social media profiles below with Review 71462 for support.
Facebook (https://bby.me/yzuaqr )
Twitter/X (https://bby.me/cnq3qo )
Instagram ( https://bby.me/qlbamq )
Brian B
November 18, 2025
4 out of 5
Friendly staff, is a small best buy so make sure to search online if you are looking for a product to make sure they have it.
Edward S
November 16, 2025
5 out of 5
The staff is very helpful and I had what I needed in just a couple minutes.
Gerardo G
November 14, 2025
1 out of 5
Poor customer service! Was here for 30 minutes no services as i asked twice to get help and no one came they help other customers that just camed in the door and left me standing even after talking to supervisor
Response from Best Buy
November 14, 2025
Hi, Gerardo,
We appreciate you bringing this to our attention. It is hard to hear you were unable to reach the support you needed while shopping in-store. We would like to ensure this is passed along to the appropriate teams for review.
To get started, please send us a message on Facebook (https://bby.me/yh3f68), Twitter/X (https://bby.me/t4u0ik), or Instagram (https://bby.me/z8woyu). Please also include a note stating you are reaching out from a Google review by including this reference number: 69065. We look forward to hearing from you!