How do I check product availability at the Conroe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conroe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conroe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conroe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3464 reviews)
Jazzy G
February 23, 2025
1 out of 5
Came in on Sunday at about 6:15 pm for some items I saw online but absolutely none of the maybe 6 sales associates offered me any assistance or offered to assist me ,the gentleman in the laptop/computer area looked me in my face and put his head right back down in his phone .I just walked out I’ll spend my money else where.
Everyone literally I see just get paid to walk around in their cell phones let’s see if the internet is going to pay your salary when Bestbuys start losing customers because of lack of attention.
Bass f
February 23, 2025
5 out of 5
Geek squad hooked it up with an Apple battery for my iPhone 14promax and it’s as good as new $100 and 4hrs later I’m all set!
Rox
February 22, 2025
1 out of 5
Horrible customer service!!! The reviews that are positive must be fake or bought!
Response from Best Buy
February 22, 2025
Hello, Rox,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64842759 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian