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Frequently Asked Questions About Best Buy Farmington

How do I check product availability at the Farmington Best Buy?
How do I check my order status?
My local Farmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Farmington stores’ holiday hours?

Recent Reviews

4.1
(1633 reviews)
June R
September 18, 2025
3 out of 5
Just expensive
Walter
September 05, 2025
3 out of 5
Came here because we still don't have an Apple store in Farmington for some reason. My first Geek Squad appt was ok. Both times (since I had to come back), things seemed to be ok. They did get to me about 10 mins after my appt time. When it came time to pick my device up, I never received a call. Text. Nothing. I had to call the 1-800 number for Best Buy to find out on my own. I made an appt to pick the device up and proceeded to wait 27 mins past my appt time to be seen. It appeared another lady was allowed to make a 2:20 appt as well and she was seen by a second technician while the first was busy with another elderly couple. This caused a lot of frustration already because I made an appt and needed to be at work by 3pm. The gentleman who helped me said the phone would activate itself after putting my icloud info in. Well. Now I have to wait 3 days for iClould account recovery and maybe then it will activate. Or I may have to go to Verizon. I don't know. I thought Geek Squad and Apple Care were supposed to take care of all of this stuff when they had the device. The entire situation is frustrating, but not necessarily the employees fault. However, it was still extremely annoying seeing two different parties being helped during my entire appointment time, which is why 3 stars for Best Buy. Please fix this problem. I will probably mail in my device myself next time if nothing is improved. I'm not any more important than the next customer, but I did have an appt time that I do expect to be honored.
Michaela R
August 30, 2025
2 out of 5
I highly dislike i can't reach the store ever to see if they actually have somthing in stocks because everytime I go there they don't have what I'm looking for. Irritated to the max due the phone services because why make the drive many times and they never have what you need in stocks. So I suggest dont call you'll never reach anyone
Response from Best Buy
August 31, 2025
Hello, Best Buy has decided to use a call center for many reasons. The best way to see what the store has in stock is to use https://bby.me/jidqbf or Best Buy App. If they are not accurate with inventory. Please reach out on social media private links below. Please provide Review # 37247, along with more details about your experience. Facebook (https://bby.me/rnl3bq) Twitter/X (https://bby.me/u27jdu) Instagram (https://bby.me/syf4oq) Here to assist, ^ Jay
Livie
August 09, 2025
5 out of 5
I was so upset after a big misunderstanding about trading in my $1,400 laptop. Two employees said nothing could be done. Then Sunshine stepped in and saved the day! She listened, cared, and found a way for me to pay the $110 and get my laptop back. Best customer service ever. Ask for Sunshine!

About Best Buy Farmington

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