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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Lebanon
How do I check product availability at the Lebanon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lebanon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lebanon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lebanon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1664 reviews)
Larry H
March 22, 2026
2 out of 5
I was taken it back at first by how dirty the place has become I also was less than impressed with the attentiveness of the associates. They were standing around in groups not doing anything other than chit-chatting we had to get one of them to come over to give us some assistance and then that associate wasn't entirely well-versed
Response from Best Buy
March 23, 2026
Hello Larry,
If we were in your position, we would feel the same way because it does not sound like you had the best visit. Especially since you did not get the attention you needed from an associate. We would like to officially document this for you and see is we can help in any way. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #133692 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/i19sjt)
• Twitter/X (https://bby.me/AaQXWo)
• Instagram (https://bby.me/WXHaYM)
palarjones
March 12, 2026
1 out of 5
Lousy service. Nobody wants to service customers. They hide when you need help.
Horrible! Don’t go there.
Response from Best Buy
March 13, 2026
Hello,
Thank you for sharing your experience with us. We understand not being able to get the assistance that you needed during your visit, isn't ideal. We'd be happy to review this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/3SopR3), Twitter/X (https://bby.me/oG2v20), or Instagram (https://bby.me/VsB4wF), and refer to your "Google review #128832" in your message.
Jesse
February 24, 2026
5 out of 5
The people here are incredibly helpful; I've never experienced any problems whatsoever.
Mark R
February 15, 2026
1 out of 5
Terrible customer service!!!!! Avoid this store