How do I check product availability at the Lebanon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lebanon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lebanon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lebanon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1563 reviews)
Cherno E
November 23, 2024
1 out of 5
Placed an order on Tuesday to pick up on Saturday. Saturday comes and the confirmation says everything is on track for pickup. When we arrive at the store. Not only do they not have the product and do not expect to receive the product today, but that they only receive shipments on Tuesdays and Thursdays so there was no expectation from the store to receive it as stated and promised.
Response from Best Buy
November 23, 2024
Hi there,
Thank you for taking the time to share this review here, although we hate to hear your order did not arrive as planned. We would be happy to review the order and see what we can find out.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64464921. We look forward to hearing from you!
Regards,
^Katie
Jacob N
November 14, 2024
1 out of 5
Do not purchase appliances from Best Buy if you think it’s easier because they “can install” versus Home Depot or Lowe’s. Best Buy will cancel your delivery and install date and reschedule the day of without warning. I waited three weeks only to be cancelled for another two weeks. Immediately called local tech’s and scheduled an install within 48 hours.
Go to Home Depot or Lowe’s. The amount of time spent on the phone tracking my appliances and trying to schedule this nightmare wasn’t worth their one stop shop promise.
In the end I had to do it all myself. Worst part I went to the West Leb store to only have the manager say nothing they can do and I will be getting a call shortly.
Awful service.
Response from Best Buy
November 14, 2024
Hi, Jacob,
We are truly saddened to hear that you have had an unpleasant appliance delivery and installation and would like to look into it further. Please connect with our team by visiting one of the links I have listed below. Be sure to include Google Review 64425906 in your response so that it could be properly routed.
Sincerely,
^Tina
Jennifer M
November 05, 2024
5 out of 5
The store is neat easy to navigate and clean with friendly helpful associates
CHRISTOPHER P
November 02, 2024
2 out of 5
Flailing box store… everyone is nice but nonone can help…
Response from Best Buy
November 03, 2024
Hi, Christopher!
Thanks for sharing your review about your experience. If you are still in need of support or would like your feedback formally documented, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64381593” and share your full name, email, and phone number to connect with a live agent within hours of operation.
Thank you,
^Allison