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Best Buy Chandler
Services Offered
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Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3527 reviews)
Luci F
January 28, 2026
1 out of 5
2 seperate stores both had bluetooth headphones listed for more than $20 less than the actual price. First store they were $126, but was out of stock, oh well. Problem was at 2nd store. They had headphones listed at $149, but at register rang up at $214. Manager was one to help me & pulled the i cant sell them for that $ even though that IS the listed price on sales floor! This stunt is illegal, dont let them get away with pulling it on u!
Response from Best Buy
January 28, 2026
Hey there.
We can understand wanting to have consistent and accurate pricing in our stores. If you still need some help with this, please reach out to us on social media. Also, please mention your review number, 110008, in your message. We look forward to working with you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Christin M
January 25, 2026
1 out of 5
Very strange experience..writing a review as it may help management with some additional training. Went into the chandler Best Buy yesterday to buy a refrigerator stove and microwave. The woman helping me that had long red hair kept saying take a look around and if you have any questions come find me .. after having to track her down five or six times to ask questions regarding individual options and functions of particular appliances, I decided to go elsewhere where I could receive some help so that I could complete my purchase. At one point I had a quick question as to whether or not a refrigerator had a dual icemaker. Someone walked up and asked to buy a $200 small Appliance and as they were walking up, I asked if I could ask her real quick question and she said I’ll help you in a moment after I take care of these customers. I left and went to Spencer‘s $4700 and 30 minutes later my purchase was complete. certainly a missed opportunity for Best Buy to make a rather large sale.
Response from Best Buy
January 25, 2026
Hello,
Having that kind of shopping experience is frustrating. Allow us to hear more about this interaction. Mention review #109021 when reaching out on social media links.
Facebook (https://bby.me/a1j7ca)
Twitter/X (https://bby.me/cw28ve)
Instagram (https://bby.me/3cb6fn)
Michelle C
January 23, 2026
5 out of 5
Easy order pickup process
virginia t
January 21, 2026
2 out of 5
Geek squad said we needed new receiver to connect surround & in home speakers. Ordered in store w person. Geek squad came today. Wrong speaker. 😡been dealing with them since nov 2025. It's now jan 22, 2026