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Best Buy Chandler
Services Offered
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Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3405 reviews)
Kris C
July 31, 2025
5 out of 5
Great customer service! Very knowledgeable employee!
Dylan D
July 27, 2025
5 out of 5
Clean store had what I was looking for
Jordan D
July 27, 2025
1 out of 5
Ordered gift in store pickup only to be told not in stock. Luckily I was able to cancel and go to your competitor. Only will use you for mobile devices as that's all you do right now.
Response from Best Buy
July 27, 2025
Hello,
Thanks for taking the time to share your feedback. I can understand finding out that the item you'd ordered wasn't in stock, as expected, isn't welcome news.
We do our best to ensure that our inventory is as accurate as possible, though there may be times when an item can unexpectedly be unavailable. For this reason we do encourage to wait to go to the store until the order has been confirmed as ready to be picked up.
That said, I'd like to have our corporate team review this with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/ig0dtw), Twitter/X (https://bby.me/dh3jkr), or Instagram (https://bby.me/ifwzbo) and refer to your "Google review #21186" in your message.
Sincerely,
^ Melissa
Len C
July 26, 2025
4 out of 5
Customer service is good. Lots of electronics to choose from. Decent sales.