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Best Buy North Scottsdale
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy North Scottsdale
How do I check product availability at the North Scottsdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Scottsdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Scottsdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Scottsdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2208 reviews)
Andy K
January 19, 2025
5 out of 5
The person who helped us in the router's area was so helpful and answered my mom's questions on which one to buy :). Then we went to get an updated version of Roku and a Universal Remote, and that person helped on getting the right one :).
Thomas E
January 17, 2025
3 out of 5
Somewhat short-staffed. Found a young guy who was really helpful.
Returned a printer we had bought a week before...our credit was about $15 short. Restocking fee?
Response from Best Buy
January 18, 2025
Hello, Thomas,
Thanks for reaching out and providing your feedback. Paying a restocking fee can be frustrating, so I can understand your concern. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64699627.
Kind regards,
^Aaron
joshuaa g
January 16, 2025
2 out of 5
1/16 6-630pm
4 people right by front and nobody greeted anyone.
All 10ish team members with heads down or talking to eachother. Walked by probably every employee looking for an item without any offering of help. Asked where item was and told a general area and lady was head down so I stopped waiting. Ordered online while in the middle of the store and was a little cheaper anyways so worked out for everyone but Best Buy... I'd like to buy more local so I am upset about that...
Response from Best Buy
January 17, 2025
Hello,
Thanks for sharing your feedback. We wish for you to be made to feel welcome and appreciated, all while receiving high quality service when visiting one of our locations. We can understand how this experience was anything but that. We would like to further discuss this visit with you at the Corporate level.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64689716" in your message. Thanks!
Regards,
^April
Augie D
January 16, 2025
4 out of 5
It's a great place. Employees were very helpful.