Absolutely worthless managers, how hard is it to grab one item that’s paid for and give it to the customer almost over an hour after ordering it. Talked to the manager and was told “I can’t expedite it, it has to go through its proper channels” like give me the thing I paid for an hour ago. Might as well have just shopped and picked it up my god damn self. worthless management here take your business else where.
Response from Best Buy
February 27, 2025
Hey, Casey.
Thank you for providing your insight. We understand wanting to get the support that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64860014.
Regards,
^Jason
The geek squad are always busy helping customers and marceides is booked with setting up cell phones
ReaperStriker184
February 02, 2025
Prices are really not competitive in this area, only way to get good prices is with señal discounts , you may want to do price match in most of the items sold
Response from Best Buy
February 02, 2025
Hello and thanks for reaching out on Google.
We understand the frustration when unable to find items at the prices you are looking for. We offer several ways to get items at a lower price, including discounts for My Best Buy Plus and Total members, as well as through our Price Match Guarantee. If you have additional questions or need of assistance, please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64766987.
See more on My Best Buy memberships here: https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
See our Price Match Guarantee here: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002
Kindly,
^Graham