How do I check product availability at the Norman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Norman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Norman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Norman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2243 reviews)
David F
July 14, 2025
3 out of 5
The staff was very helpful but when I was checking out I found out that Windows was not already on my device and I had to purchase a subscription for (1) year for $ but if I signed up for their membership I would get a credit for part of the amount and if I spent over a certain amount I would get more credit which would cover my (1) year subscription.... I was not happy about this but, I did purchase since it was a gift. Then when the guys were telling me about the membership... I found out that it was actually applying for a Best Buy cc and that was not cool either.. I spend more than double what I had planned on paying on a new purchase even though I got 18 months interest free that did soften the blow of the higher sticker price... which I am sure the associates get paid on commission??? Overall it wasn't a bad experience but I wish they would explain some of their programs better before you get to the checkout and it taking a lot longer to purchase something that looking around and narrowing down what you can afford and then have to go through all this to make a purchase.. Like I said they guys that did help me were very helpful and informative except on the programs prior to the purchase.
Laura M
July 04, 2025
2 out of 5
Nice to shop but workers don't want to loom for product
Kelly G
July 01, 2025
1 out of 5
Worst customer service. I’ve called 3 times and keep getting an answering service. I can’t understand them and they don’t understand my needs. They say they can’t transfer me to the store but can have the store return my call within 3 business days. I just want some specific info on an Apple Watch. I guess I’ll buy from WalMart. I called them and they answered my questions.
Donald M
July 01, 2025
5 out of 5
Great place to shop for electronics. Very friendly staff