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Best Buy Copperfield
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Copperfield
How do I check product availability at the Copperfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Copperfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Copperfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Copperfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3310 reviews)
Angel W
January 28, 2026
5 out of 5
Super,tremendisima buena atencion
Lala L
January 27, 2026
1 out of 5
Fui a devolver un PlayStation VR2 y me quedé por la tienda mirando algunos artículos. Sentí que el personal me vigilaba como si fuese a robar algo. Fue muy incómodo. No volveré
Riddhesh S
January 22, 2026
5 out of 5
⭐⭐⭐⭐⭐ Professional Excellence and Exceptional Customer Resolution
I would like to formally recognize Brett, the Manager at Best Buy, for his outstanding professionalism, leadership, and commitment to delivering high-quality customer service.
Brett provided exceptional support in resolving an issue with my Galaxy Fold 7. He demonstrated strong product knowledge and guided me clearly through the Best Buy Total Protection process, ensuring a seamless and efficient device replacement. His ability to manage the situation with clarity, patience, and confidence made the entire experience smooth and reassuring.
Throughout the interaction, Brett maintained a high standard of professionalism and accountability. He took ownership of the situation, communicated effectively, and ensured the resolution was completed to satisfaction. His approach reflects the qualities expected of strong management and contributes positively to customer trust and brand confidence.
Based on this experience, I can confidently state that Best Buy Total Protection is well worth the investment when supported by knowledgeable and dedicated leadership.
Thank you, Brett, for setting a strong example of professional service and operational excellence.
⭐⭐⭐⭐⭐
Elsita D
January 18, 2026
5 out of 5
The service was super good, the young people in the store helped me a lot