Frequently Asked Questions About Best Buy Copperfield
How do I check product availability at the Copperfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Copperfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Copperfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Copperfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3211 reviews)
Lucho C
July 01, 2025
2 out of 5
I try to buy a monitor and I looking for some associate to help me,but after 15 min I found a man and ask about specs about the monitor he ignoring me and said you can go to setting and find the problem . Bad service never come back again
Roxana R
June 27, 2025
5 out of 5
Went to see a dryer and Sameer was super friendly and helpful! He was so kind when answering all the questions my husband and I had regarding the dryer itself or about the Best Buy credit card. Haroon was also really helpful with the doubts we had. Both of them were extremely patient and friendly. Love them. Highly recommend them.
Isa R
June 21, 2025
4 out of 5
I liked the store, didn't mind at all about the place. Thanks "Ashley" for trying to help me with the Bluetooth Sony surround sound speaker. Just the display didn't work. Bluetooth button was maybe pressed to many times 🤔 lol 😆