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Best Buy Sandusky
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Sandusky
How do I check product availability at the Sandusky Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sandusky Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sandusky stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sandusky Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1104 reviews)
Kevin
May 23, 2025
4 out of 5
Best buy
Jon S
May 20, 2025
1 out of 5
Terrible service. I had a delivery and installation appointment set for today May 20th between 11am-3pm. I confirmed over the phone last night and recieved a confirmation email this morning at 10:50am.
At 3:15pm I went back to the confirmation email to check the status and saw that it had been canceled. After spending 30 min on the phone with customer service, I was informed that the 3rd party that was to do the service had canceled due to not having an available tech. I asked who that 3rd party company was and was told it was the geek squad from sandusky best buy that I made the order from. This made no sense to me so I tried to call the 419 number listed and then spent another 30 minutes talking to someone in Guatemala only to be told my order had been fully canceled.
I will never make another purchase from Best Buy and would rather give my money to Amazon since I at least have no expectations of customer service with them.
Doreen S
May 19, 2025
5 out of 5
I bought a new phone and health watch. Both salesmen were excellent about explaining the options. I love my new health watch! The phone is really great too. The salesman, Garry, did an excellent job of transferring all my information & explaining things. I will be back to buy an additional apple watch and I will be requesting him.
ToolMan56 T
April 19, 2025
1 out of 5
Had to hunt down a salesman, but they were easy to find huddled up around the counter. Once I got someones attention to assist me he was rude, efficient but rude. Offered no assistance with loading my purchase. It was like he couldn't wait till he was done with the sale. I couldn't believe how fast he and all the salesmen disappeared and left the only lady salesperson at the counter.
Response from Best Buy
April 21, 2025
Hey there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues with one of our employee's and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65059228" and share your full name, email, and phone number.
Thanks,
^Jacob