An excellent staff that is polite and tech savvy.
Geek Squad is a joke. After spending nearly $1,000 on an HP laptop, I talked to a Geek Squad guy who told me it's hard to transfer data from my current Dell laptop to new HP lapto. He said I'd have to buy a special cable at Best Buy to transfer the data. Wouldn't you think that if the sell that cable, the Geek Squad would have access to it?
I tried calling the store manager, and after an extended wait on the phone, ended ap talking to a guy in the Philippines who never seemed to grasp my problem.
I obviously bought my computer elsewhere