I absolutely love shopping at Best Buy because they stand by their products! Alexie and her team helped me return a Rog Ally after I was really upset about it. I admit, I escalated things, but the team was so understanding and professional. Best Buy offers great insurance for all your products, ensuring everything works as it should. They always recommend sending items to Geek Squad if needed—because you know Best Buy will take care of it and they sell everything! Huge shoutout to Alexis, Jason, and Leain for treating me so well, even when I was being difficult. If you're ever unsure about a product, don’t hesitate to talk to a Best Buy team member—they’ll help you figure out if it’s the right fit. Keep up the great work!
A nice size store with plenty of inventory I was greeted with a huge big smile as soon as I entered the store. Desiree was very professional, polite, and knowledgeable, I would highly recommend this Best Buy store and the employees were available for assistance.
Usually they are very helpful
If I wanted a t.v. no problem....I just wanted a stereo system....could of spent 2k plus....but no....nothing available..... "Don't carry stero systems.." I was told....
If I need a t.v. ....I know where to go..
Response from Best Buy
March 12, 2025
Hello, Dean,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important excellent customer support can be, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64919480
regards,
^Brandon