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Frequently Asked Questions About Best Buy Norwalk
How do I check product availability at the Norwalk Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Norwalk Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Norwalk stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Norwalk Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2525 reviews)
JP P
October 31, 2026
1 out of 5
I have waited almost 2 weeks for a call from the “Magnolia” Team and spent $4,000 on a TV! I called the 800# and still I have NO idea when it is being installed.
I paid $750 for this service. I am NOT happy with the after-sale follow-up! The blank space is where the TV should be! What a joke.
Response from Best Buy
October 31, 2026
Hello!
Waiting for an order that has not been delivered or installed is understandably disappointing and frustrating. You should be able to rely on clear communication throughout the entire process, from purchase to delivery and installation. When that communication falls short, it can make an already frustrating situation even more difficult.
If you would like to discuss your experience further please reach out to us at any of our social media accounts.
Facebook (https://bby.me/5nEegP)
Twitter/X (https://bby.me/lV743o)
Instagram (https://bby.me/4K7iOt)
Be sure to mention your Google Review number, #246360, in your message. Thank you.
Emmanuelle A
October 26, 2026
5 out of 5
When you go to Best Buy and want things to go smooth ask for Justin! He's a mind reader, you'll live satisfied, and stay loyal.
Marty M
October 22, 2026
5 out of 5
Store associates were extremely helpful and pleasantly kind✨️
Abby J
October 17, 2026
5 out of 5
Had a good experience at Best Buy. The store was clean and well organized, and there was a good selection of electronics, computers, TVs, and other products. The staff were friendly and helpful when I had questions, and the checkout process was quick and easy. Overall, a solid place to shop for electronics with reasonable options and good customer service. Would recommend visiting if you need any new tech or accessories.