Allegretti I
January 28, 2025
This location is absurd. Tons of staff but you can’t find one person to help you. You ask and wait, ask and wait, while watching them hanging out and laughing in groups. Store is out of stock on a stunning number of items and the staff thinks it’s funny. Whoever own this location should stop by and see how their store is being run.
Response from Best Buy
January 29, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64747180".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Employees have to taken into account that not every person that walks in to the store is going to steal, have some decency.
Response from Best Buy
January 28, 2025
Hello, Brayan,
Thank you for reaching out about your experience in store. I can understand that having attention in store may be difficult. Best Buy does try to assist customers in the best way we can. I can understand how having a lot of attention on you while you are in the store so that we can try to be ready to assist you if you need it can be difficult. Feeling like you are being judged can sometimes be difficult as one’s intention isn't always known. If you would like to reach out to us regarding what made you feel like someone believed you were going to steal in the store, we would be glad to support you in any way we can. Please reach out on any of our Social Media Profiles below with Review 64743824 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Not it used to be but still a good store
Giovanna E
January 25, 2025
After countless years of being a loyal customer, I will not spend another penny in any Best Buy ever. Shame on you for the horrible customer service you showed me today.
Response from Best Buy
January 25, 2025
Hello, Giovanna,
Thank you for reaching our to share your concerns with your experience today. I can understand that not getting the service you expected can be difficult. I would be glad to speak with you in regards to your concerns with your experience today. Please reach out to us on any of our Social Media Profiles below with Review 64729354 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy