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Frequently Asked Questions About Best Buy Buckhead
How do I check product availability at the Buckhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Buckhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Buckhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3101 reviews)
Mikaila B
December 29, 2025
1 out of 5
I’m actually in shock still. I was walking into this Best Buy at 7:52 pm to quickly pick up something. I would have been in and out before 8 pm. The worker saw me walking toward the front door and pulled down the garage door in the vestibule right before I got to the door. That is probably the most disrespectful thing I have ever experienced at a place of business. I’ll take all of my electronics purchasing literally anywhere but here moving forward. I’ll tell everyone about this experience as well.
Brittany T
December 26, 2025
1 out of 5
I had a really bad experience with Geek Squad here. A data transfer is $200. I left my laptop for data to be transferred to an external hard drive because I am switching jobs and will need to give the laptop back. I went into detail with them about the fact that this was a work computer and I wanted documents transferred. I went to pick it up today and they had only transferred a few files, mostly my downloads. They explained today that they couldn’t transfer my work files. When I dropped off the laptop, they should have explained this to me. I feel scammed.
Response from Best Buy
December 27, 2025
Hi,
We appreciate you taking the time to leave your review, and we would love to talk with you more about your concerns. Please send us a private message on X, Instagram or Facebook, to get started, using the Google review number 95678 as reference.
X: https://bby.me/y20e8t
Facebook: https://bby.me/5c4g0l
Instagram: https://bby.me/9iux70
Sam H
December 23, 2025
4 out of 5
Between 4 & 5 stars .... best advice I can give you is do your research, an educated consumer makes purchases they're happy with.
jesus m
December 23, 2025
1 out of 5
I went to purchase a Kindle that showed 7 in stock online, but when I arrived at the store there were 0 available. I also planned to buy a camera that showed 2 in stock online, and that item was also out of stock. The online inventory was inaccurate and caused an unnecessary trip and waist of time.
Response from Best Buy
December 23, 2025
Hello, Jesus,
We appreciate you taking the time to share your feedback. Getting accurate stock availability is always important, so we can understand your concern. We'd be happy to document your experience here on a corporate level and assist you in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/8e58vh), Twitter/X (https://bby.me/oxpvqa), or Instagram (https://bby.me/h9g5jz). Please reference Google Review #93900.