Best Buy Washington

good deal on tv they have a selection of items in stock we found what we wanted they have open box discounts also for good deals we ask manager for more discount and they gave discount and they price match if you find a better deal elswhere easily they like to price match very easy to do

Beyond disappointed!! I will never shop at Best Buy again! I purchased a refrigerator, range, and dishwasher online on 8/15/25, and scheduled my delivery for today, 9/3/25. I was texted a delivery window the evening before of 10:30-2:30. I took the day off and removed my old appliances. Well, unbeknownst to me, my delivery had been cancelled and NO ONE contacted me to let me know!! After talking to multiple people, I was told my delivery driver called in, and they wouldn’t be able to deliver my appliances for another 8 days. Not only was I not informed until I reached out, the “supervisor “ who refused to give me his name for security purposes was patronizing, and refused any further help. I’m also out a days pay. Absolutely unacceptable!! I asked for zero accommodation other than not to make me wait another 8 days. I’ve never been treated so poorly, or received such terrible customer service. Needless to say, I cancelled my order and purchased from another retailer.

Some of the employees very helpful and some act like you are interupting their social gathering when you need help or check out

I was told on the phone to bring my ring doorbell in and they would check it. When I got there, the greeter named Matt told me they didn’t do that and I said they told me on the phone they did and he said you probably were talking to someone in another country sorry and walked off.