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Best Buy Janesville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Janesville
How do I check product availability at the Janesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Janesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Janesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Janesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1845 reviews)
Moust A
August 16, 2025
5 out of 5
Julie:
I went into Best Buy in Janesville,WI on 8/15/25 at about 8:00pm. I went in to buy a refrigerator and a chest freezer. As soon as I walked in I had the most wonderful greeting. I had one of the best customer service experiences that I have ever had. Every employee there was kind and helpful. I asked many questions and received excellent responses. I left having bought a refrigerator and freezer, to be delivered to my home. I highly recommend going there for all your appliance and electronic needs. To all the employees who helped me, which there we're at least 4 maybe 5, I thank you very much. I will definitely return for my other needs. Sometimes employees don't get recognized for the great work they do. I wanted to make sure this time they do. Thank you!!!!
Nicole G
August 10, 2025
5 out of 5
It's best buy. Greeter was helpful
Brian G
August 10, 2025
3 out of 5
Gaming section is a bit thin on games, otherwise it's a standard best buy.
Response from Best Buy
August 10, 2025
Hello, Brian,
Thank you for reaching out to us here on Google and sharing your experience. We understand how important a well stocked selection can be, and we would like to take a closer look into this with you to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 27135.
Facebook (https://bby.me/womgtb)
Twitter/X (https://bby.me/7imbr3)
Instagram (https://bby.me/tinkw3)
We look forward to assisting you there.
Regards,
^ Brandon
Ginger H
August 09, 2025
3 out of 5
Used to love this place but more and more they are hard to find anyone to help ect.... Ended up having to order online
Response from Best Buy
August 09, 2025
Hello Ginger,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/3c58c6), Twitter/X (https://bby.me/3v2vza), or Instagram (https://bby.me/xi3mwj). Please send us a private message or DM to complete the documentation process. Please also reference Google Review #26700.
Kind regards,
^ Aaron