raven d
September 24, 2025
I was unable to complete the Best Buy survey, so here I am writing a review instead. I stopped in last week for a computer transfer and trade-in, and was so grateful for the amazing customer service I experienced. Jahmir was an incredible help and such a personable and kind employee! He made my Best Buy experience go so smoothly. Thanks, Jahmir!!
Derek R
September 14, 2025
What an experience. No wonder why Best Buy is closing all locations! Manager Richard Allen very rude and unprofessional
You can not call the vocal Best Buy you end up getting someone in some other country or some other state and they cannot speak English very well and they are not helpful whatsoever and it takes forever to try to get to talk to a real person and when you do, they cannot help you Best Buy has gotten worse I do not and will not buy from them
Response from Best Buy
August 22, 2025
Hello, Tom,
I can understand that having concerns with not getting the support you want over the phone can be difficult. If you would like support you can certainly reach out to us on any of our Social Media Profiles below with Review 33457.
Facebook (https://bby.me/pjg9pc), Twitter/X (https://bby.me/qh23ia), Instagram (https://bby.me/9g8ppy)
Sincerely,
^ Tommy
Instead of checking if they carry a specific item the guy in the front simply said I don’t believe so. I would have appreciated if he checked or suggested a different product.
Response from Best Buy
August 19, 2025
Good Afternoon, Brianda.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#31791" for reference. You can find us here:
Twitter(X):
https://bby.me/81si86
Facebook:
https://bby.me/2ps834
Instagram:
https://bby.me/se9prm
Kind Regards,
^Trey