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Best Buy Yuma
Services Offered
Geek Squad Services
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Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Yuma
How do I check product availability at the Yuma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Yuma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Yuma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Yuma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2246 reviews)
Roy T
February 17, 2025
1 out of 5
Just go to Walmart. Purchased these December 10th and they broke January 20th... right outside the return by date. These people sell overpriced crap and are not worth your business.
Response from Best Buy
February 18, 2025
Hello and thanks for reaching out on Google, Roy.
We understand the frustration when your item stops working. While we can only accept returns or exchanges within our Return Policy window, most items do still include a warranty through the manufacturer. We recommend reaching out to the manufacturer for assistance with your item.
You can review our full Return & Exchange Policy here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
If you have any questions, need of help finding manufacturer contact information, or any additional need of assistance, please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, and mention your Google review, 64824679.
Kindly,
^Graham
Courtney R
February 16, 2025
5 out of 5
Friendly staff. Super helpful.
Reinhard B
February 14, 2025
1 out of 5
Disappointing customer service, specifically with the Geek Squad team. I set an appointment for a consultation on a potentially faulty drive and was told it was no cost over the phone.
Upon arriving, I was told that the consultation was free but only included "discussing the drive" but anything further was considered a diagnostic which would amount to $100.
$100 to plug in a drive and check if it's functional is pretty steep when the cost of the drive was $150.
Seems like a bait and switch tactic and basically convinced me not to move forward with any purchases at this location.
Response from Best Buy
February 14, 2025
Hi, Reinhard,
Thank you for taking the time to share this review with us, although we hate to hear there may have been a miscommunication regarding this service done by Geek Squad. We would like to get some more details from you, and ensure your feedback is escalated to the appropriate teams.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64814293. We look forward to hearing from you!
Regards,
^Katie
Horacio A
February 08, 2025
5 out of 5
Great best buy
All the latest and greatest