Frequently Asked Questions About Best Buy Edgewood
How do I check product availability at the Edgewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Edgewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Edgewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Edgewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3831 reviews)
Ed M
September 07, 2025
3 out of 5
Had what I needed, but worth checking before you go that they have what you want in stock.
Hafeez U
September 07, 2025
5 out of 5
Always surprised, got what u target to buy
Thomas P
September 06, 2025
1 out of 5
Best Buy geek squad out of this location is unreliable, no shows or don’t even use the right instructions. I have had Sonos speakers to Beni stalled for over 3-5 appointments (need to drill through a wall). They installed a doorbell two weeks ago that doesn’t chime in our house that now doesn’t chime so no one knew they were at the door today. They left and are no where to be found… just horrible. The total tech membership is a farce because they don’t help on any install…just charge over 500 of install fees that don’t happen and membership which is questionably helpful