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Best Buy Johnson City
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Johnson City
How do I check product availability at the Johnson City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Johnson City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Johnson City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Johnson City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3269 reviews)
karl n
September 24, 2025
5 out of 5
Best Buy has competitive pricing, opportunities to buy cheaper open box or used items, the ability to see things in real life before you buy them, and noncommissioned sales people. Nowadays, most vendors have multiple models of products so they can sell cheaper and more expensive items according to the market. This can create confusion when buying online, similar to buying clothes online when sizes can vary. There is an advantage to comparing different models on-site before making a purchase. With electronics and accessories, you have this opportunity at a local Best Buy.
steven j
September 19, 2025
5 out of 5
Came in today looking for a new laptop for work. First guy that helped me was nice but I just needed more information on the differences between the laptops. Daniel eventually helped me and the guy really knows his stuff, huge help.
Sheryl B
September 11, 2025
4 out of 5
Associates were very helpful and knowledgeable about the items were looking at. Everyone was friendly and courteous.
Rick S
September 09, 2025
4 out of 5
We were greedy when we entered the store and they paired us up with a salesperson right away and it's a pleasurable experience.