'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Johnson City
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Johnson City
How do I check product availability at the Johnson City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Johnson City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Johnson City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Johnson City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3175 reviews)
Tonya C
February 25, 2025
1 out of 5
Was trying to get my iPod Classic fixed here. Call their support center and was told this location could do it. They couldn't. Wasted time, and gas to go up there.
Ryan K
February 25, 2025
5 out of 5
I absolutely love this place
Bradley L
February 24, 2025
1 out of 5
Absolutely never ever order anything online from this store. It is a waste of your time because they'll just turn around and cancel it. Then when you get halfway to the store after being halfway there when you get the notification saying it was canceled. Don't expect them to do anything about it. Now I'm stuck could waiting for what could be a freaking week to get my refund back so I can go to the store and purchase the freaking thing. Best buy just straight up sucks. All this modern technology and they can't do anything. It is insane. Stick to buying stuff in the store. Don't call their call centers because they never know what they have in stock. Just waste the gas to go there and see if they have what you're looking for. And if they don't leave pissed like most of us.
Response from Best Buy
February 25, 2025
Hi, Bradley,
We appreciate you sharing your review with us. Having your order cancelled unexpectedly is never a welcome event, so we can understand how this can cause frustration. We'd like to follow up and take a look at what occurred.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64850164" in your message. Thanks!
Regards,
^April
Jarred W
February 23, 2025
1 out of 5
Salesman sold me on Best Buy Total for nearly $200, said that the macbook I purchased would be covered. Almost 2 months later, multiple visits to the store, hours on the phone and on live chat, and I've been told they won't cover it under their protection plan that I paid for because they can't figure out how to get it added. Left phone messages for the store manager and can't get anyone to call me back.
Support just passes you between chat, phone, store repeatedly until you give up on addressing your issue. Never had such a horrible customer experience.
Response from Best Buy
February 24, 2025
Good Morning, Jarred,
We fully understand how you are feeling after not getting the assistance you needed after purchasing the Best Buy Total membership with your MacBook. We would love to connect with you and be able to review this further. Please feel free to send our team a private message on social media, so we can help. Make sure you include your Google review reference number in your message: #64846680.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby