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Frequently Asked Questions About Best Buy Johnson City

How do I check product availability at the Johnson City Best Buy?
How do I check my order status?
My local Johnson City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Johnson City stores’ holiday hours?

Recent Reviews

4.0
(3223 reviews)
Bob S
June 19, 2025
5 out of 5
Go-To tech store
Bee 2
June 17, 2025
5 out of 5
Customer service was outstanding. Quick, pleasant and ready to help.
Collin M
June 12, 2025
1 out of 5
I called the store asking if they had any Switch 2 consoles in stock before I made the 1 - 2 hour drive out to buy one. After getting through the robot answering machine by telling it I needed to speak to a real person, it got me with someone who I can only assume is at a call center and not the actual store. The man I spoke with was nice but refused to give me any info on stock unless I showed up in person, even after explaining how far away it was for me. I'm not going to drive all the way there when they likely didn't have one anyway, but if they did, they lost themselves a willing customer and a $500+ purchase. Anyone with common sense could make a better salesman than Best Buy did today.
Howard C
June 07, 2025
1 out of 5
If you like to wait 30 minutes to check out at the managers booth because the registers aren’t being ran then yes this is the store for you, with equally slow employees of course, and a manager who could care less

About Best Buy Johnson City

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