Best Buy Warehouse Shepherdsville

The behavior and treatment of paying customers by this warehouse team is abysmal and unacceptable. They are claiming that a trade in sent to them was empty, with no option to contest, request proof, or open a claim with the carrier. The other reviews in this thread and on Reddit suggest they are complicit in theft of trade in devices. They have for sure lost a customer.

Llegué a las 5 AM el guardia quito el sello me dió acceso fui a puerta asignada llevé mis documentos ala puerta 304 me regresé a mi trocka esperando la luz verde cuando la luz se puso verde fui a la puerta 304 de nuevo y ya estaban mis documentos firmados entre 5 AM y salí 6 am bastante rápido

I had a problem with the Best Buy store accepting a return of a defective TV. The store refused to take it back. I took it back to the warehouse return center. A wonderful member of management by the name of Laura Nix helped me by accepting my return and made sure u

Good facility he told me where my door was and where my empty trailer was and I was finished clear and to the point I can’t complain