header_logo

More to Explore

Frequently Asked Questions About Best Buy Flowood

How do I check product availability at the Flowood Best Buy?
How do I check my order status?
My local Flowood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Flowood stores’ holiday hours?

Recent Reviews

4.0
(2064 reviews)
Lynn W
November 19, 2024
5 out of 5
Exactly what I needed. Starlink
Angela T
November 14, 2024
1 out of 5
I asked the Geek Squad can my Surface Pro 3 be upgraded to Windows 11? Placed on hold, she returned, said yes and sold me the upgrade. It won’t take and now I am told it can’t be returned.
Response from Best Buy
November 14, 2024
Hi, Angela, Thank you for taking the time to share this review with us, although we hate to hear you were given inaccurate information. We would be happy to see if we can help. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64427801. We look forward to hearing from you! Regards, ^Katie
Richard R
November 13, 2024
4 out of 5
Very courteous knowledgeable staff.
Bev R
November 13, 2024
1 out of 5
I called Best Buy to inquire about an item in Jackson Ms store. The girl could barely speak english and hardly understood what i was asking about. she ended up putting item in my cart when i did Not want to order item. And when i tried to remove it, i got a scam email saying i was charged for it. I tried to call Best Buy again and got a man who i could barely understand and was of No help. really disappointed in the lack of competency in their employees. Now im getting scam emails daily due to this woman who should not be answering calls.
Response from Best Buy
November 13, 2024
Hello, Bev, Thank you for sharing your concerns with getting assistance from someone saying they represented Best Buy. I can understand that wanting to speak directly with your local store and not being able to can be difficult. We do have a national call center that can be reached by calling (888) 237-8289, you can also chat with us online at bestbuy.com or through any of our Social Media Profiles below providing Review 64422190 so that we may look into your concerning experience. Please note that you may have not in fact been speaking with Best Buy as we wouldn't process an order for you, add items to your cart, or send bills to your e-mail. You may receive a receipt when you process an order either online or in store. We would also ask that if they asked to remotely control your computer to setup a Geek Squad appointment in store to make sure that no viruses, or malicious control was taken of your computer from whomever had asserted they were helping you. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Sincerely, ^Tommy

About Best Buy Flowood

bestbuy.com