Wish they had an option for 0 stars . Ask someone for help said he can’t help me he busy . He call someone waited for an hour still no help.
To call the store is a nightmare you can not speak to a person. Crappy automated phone system
Response from Best Buy
October 07, 2025
Hello.
Being able to speak with an associate is very important. If you still need some help, please reach out to us on social media. Also, include your Google review #52774.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Hannah & Daniel are such knowledge and kind souls. I had an appointment and with the geek squad and they made sure i had everything installed properly. Two extremely smart souls. They're amazing. Please schedule your needs at this location
Jackson H
September 28, 2025
I appreciate that the employees are there to help you, but sometimes they seem pushy like a used car salesman. If you know stuff about tech already, I suggest not interacting with the employees. Not that they’re rude but sometimes they will try and push you towards buying things you don’t necessarily want or need, especially their warranty program when you buy a new piece of tech.
Response from Best Buy
September 29, 2025
Hello, Jackson,
We definitely understand the importance of friendly and professional support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #49464 in your message. You can find us here:
Facebook (https://bby.me/khvlnd), Twitter/X (https://bby.me/pinz2v),
Instagram (https://bby.me/6b7sw0).