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Best Buy Houma
Services Offered
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Frequently Asked Questions About Best Buy Houma
How do I check product availability at the Houma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Houma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Houma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Houma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1485 reviews)
David Y
January 18, 2025
1 out of 5
I just walked out of this BestBuy vowing never to return. I enquired about purchasing an Ultra 2 watch and asked where are they so I can see the product. The manager said there are non on display (WHAT?) and did I know which one I wanted. I said I’d like to see what you have in person so I can decide and was told she had an open box I could view but would take 5-10 minutes to get someone to help me that they were really busy.
5-10 minutes really means whenever I get someone there.
I’m extremely disappointed in the customer service at this location.
BestBuy needs to drop their DEI program because it’s really beginning to show.
Response from Best Buy
January 18, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also have trouble making decisions so it can be helpful when I am able to actually handle the product I am interested in. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64703081".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Bernard M
January 17, 2025
5 out of 5
Check out team is spot on!
Mary L
November 10, 2024
1 out of 5
I usually love this store. However, do not waste your time thinking you will get an item priced matched. I tried several different venders and they didn’t price match any including Dyson. I bought the vacuum because I needed it otherwise I would not have spent a cooper penny there. It felt like needles checking out. The staff is rude and uninterested in helping. False advertisement on price match. Go somewhere else folks. Don’t be fooled for the holidays.
Response from Best Buy
November 11, 2024
Mary,
Thank you for the review. As someone who loves to find a great deal. I can understand trying to get the best price possible. I regret to learn that may not have been the case for you. We certainly never want to make our customers feel like we aren't interested in helping them. I would feel the same way, if that was my experience. We would love to hear more about your experience.
Can you please send us a private message/DM with your full name, telephone number, email address, and the location you were shopping at, to us via social media. I have provided links below to our social media pages. Please include with your message, that it was a google review.
Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/bestbuy)
Regards,
^Kristy
Rodger S
November 03, 2024
4 out of 5
Got a nice laptop