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Best Buy Idaho Falls
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Idaho Falls
How do I check product availability at the Idaho Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Idaho Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Idaho Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Idaho Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2302 reviews)
James W
November 01, 2025
5 out of 5
Great customer service! Had everything I was looking for.
Sterling H
October 29, 2025
1 out of 5
I had an appointment with the geek squad 11:40. I was going to be late, so I called customer service and had the runaround for 15 minutes with Best Buy’s horrible answering service and wasn’t able to get to any human being.
So I was over an hour late. Myke at the geek squad asked if I was his 1240. I said no. He says well I have to reschedule you because he doesn’t have time. I told him that Apple has already got something on this and it should be an easy exchange. He told me no it would take too long. I Asked if I could take the person’s place that didn’t show up after me. He ignored that.
I went back again today During my schedule time and Myke says they can’t take me because they’re having computer problems. they didn’t even care to call me to let me know. That will be the last time I’m going in that store
Response from Best Buy
October 29, 2025
Hello,
Thanks for taking the time to share your experience with us. We can understand having to reschedule your first appointment due to being late, and then being informed that the second couldn't happen due to system issues, isn't ideal. We'd be happy to review this with you further, if you can send a private message on one of our social media platforms, Facebook (https://bby.me/uz29av), Twitter/X (https://bby.me/a49889), or Instagram (https://bby.me/69nxfz), and refer to your "Google review #62193" in your message.
mickey j
October 14, 2025
5 out of 5
Bigger size TV's and lots of cool electronics
ale v
October 14, 2025
5 out of 5
Exelente servicio