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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Logan
How do I check product availability at the Logan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Logan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Logan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Logan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1771 reviews)
Richard M
August 21, 2025
1 out of 5
would give a -10 rating if I could! Customer service is deplorable, transfer to oversea call centers who can't help and refuse to transfer to the store for resolution, or to a manager in the US, because all lines at local stores are disabled and calls are transferred to a call center.
Have a stereo head unit that has been installed for 4 months and they refuse to replace on warranty service due to the reason "We want to send to the manufacturer!" BS! Remove and replace is the solution.
I will not respond to BestBuy on a BS Facebook link, BestBuy has my account information and phone number,.
Best Buy Leadership or Customer Service has the responsibility to contact me and correct the issue!
Response from Best Buy
August 21, 2025
Hey there, Richard,
We appreciate you reaching out to provide us with your feedback. I know how important it is to have working car audio, and I understand your concerns with your recent experience with us. We would love to follow up with you on this to learn more about your experience. Please send us a private message on Facebook (https://bby.me/4s61wx), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #32709" and share your full name, email, and phone number.
All the best,
^Jacob
Paul K
August 17, 2025
3 out of 5
Asked were something eas the employee told me what aisle dnd went to the front and got on his phone.
I was looking for some help about a product. Kaylee came over gave me her undivided attention helped me with that I needed. Great customer service.
Giving three stars because the disregard of the first employee.
Merian S
July 30, 2025
5 out of 5
Great service!!!
Laura K
July 15, 2025
5 out of 5
Everyone is always so friendly! One time my car broke down. Several of the Best Buy people stopped and helped. That is not their job. Someone was on their break and jumpstarted me. I appreciate everyone that works there. They are so polite definitely recommend five stars for sure.