Store is clean and well maintained. Staff is friendly and helpful.
Worst customer service every there automated machine is straight horrible!!!!
The associate was not familiar with the products at all. He incorrectly gave me information from Google that was wrong.
Really? What happened to knowing your brands? This employee has worked here since 2024.
Your store feels very un-inviting these days. I only came here because it was the only place nearby that had what I needed. I'll continue to only shop here when its a necessity.
Response from Best Buy
May 08, 2026
Hello, thank you for leaving us a review. Knowing you are getting the correct information when shopping in store is important. Can you please reach out to us on Facebook (https://bby.me/XRXMvZ), Twitter/X (https://bby.me/nBsUxr), or Instagram (https://bby.me/3JCC0H) with more information about your experience? Please begin your message with "This is regarding my Google Review #150201".
I had a very mixed experience. It took quite a while to find someone who could help me, but when they finally did he was actually very helpful and willing to take the time to explore options. When I went back to make the purchase, they couldn't find the guy I had spoken with before, but the guy who did end up helping me make the purchase was okay.
Response from Best Buy
April 23, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support.
Thanks!