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Frequently Asked Questions About Best Buy Pearland

How do I check product availability at the Pearland Best Buy?
How do I check my order status?
My local Pearland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pearland stores’ holiday hours?

Recent Reviews

4.1
(3319 reviews)
Nishya B
November 10, 2025
5 out of 5
Muhammed was great. He was very attentive had a lot of information and personable. I thought he was a manager based on how much care he put into his job. I just came to look but after he showed me deals and got me excited about laptops I found I made a purchase. Definitely management material.
Alfonso G
November 09, 2025
5 out of 5
Very fast, picking up my online order.
Konstantin K
October 31, 2025
1 out of 5
I paid for both the Nest camera and installation, and I clearly explained that a power cable would need to be run. The store assured me this wouldn’t be a problem. Two weeks later, on the scheduled installation day, the Geek Squad technician called to say it wasn’t a Wi-Fi camera and that the installation required a power cable. They rescheduled with another contractor—another two weeks of waiting. A month after my purchase, the new installer arrived only to tell me that they also don’t run power cables. He left the cameras and left. I’ve now wasted over a month, and I still have to return the cameras myself. This has been the worst shopping and installation experience I’ve ever had. Very disappointing.
Response from Best Buy
October 31, 2025
Hello, Konstantin, Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when having clear communication about your Nest camera installation. We appreciate your feedback, and would like to look into this further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #62890" when reaching out on social.
Nie
October 28, 2025
5 out of 5
Great customer service

About Best Buy Pearland

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