Frequently Asked Questions About Best Buy Pearland
How do I check product availability at the Pearland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pearland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pearland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pearland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3215 reviews)
Jackeline S
April 23, 2025
1 out of 5
I went to get my iPhone battery replaced
They damaged the screen in the process
And the screen was supposed to get overnighted
I understand it was Easter so I waited until 2 days after and they had the nerve to say I have to wait until Wednesday
It’s Wednesday
Still no screen
Vlad S
April 23, 2025
2 out of 5
I went to try Canon photo cameras. Most of them can't be powered on. The associates were unable to help me. They advised to buy camera, try it, and bring back if I don't like it. Useless.
Azfar A
April 22, 2025
2 out of 5
Poor customer service.
S. W
April 19, 2025
5 out of 5
Visited the geek squad fit help with phone issues. They were best efforts to resolve.