Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5887 reviews)
Hrithik S
March 15, 2026
1 out of 5
This Best Buy absolutely sucks it deserves HALF OF ONE STAR reason being the people who work at the pickup service takes so long just to help customers, they walk away seeing customers standing to get their orders they don’t even try to help you to put an item into your car and also when I was in this Best Buy to get help at the pick up service a really old man had to ask the entrance person for help! I Will never use this Best Buy again NO ASSISTANCE AND IF THEY ASSIST IT IS NOT HELPFUL.Hire new people.!!!
Response from Best Buy
March 15, 2026
Hi, Hrithik,
Thank you for leaving a review. It can be frustrating to not get the service you were expecting in a store. If you'd like to formally document your review with Best Buy Corporate, please send us a private message on social media. Please include Google Review 129702 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Shaquana L
March 14, 2026
5 out of 5
Amazing customer service despite appearing to be short staff. Store had a wide variety of cool electronics. Staff very professional.
Mendel n
March 12, 2026
5 out of 5
Nice good polite customer service I really love this Best Buy