Fast seri e by the Geek Squad
It was fine. It was for work. I am a Notary Public and a Field Inspector. It was clean and very organized.
Waited 30 minutes for airpod 4’s… Manager no where to be found, cashier told me i was waiting on keys, obviously not his fault. There are too many people on the floor for anybody to be waiting on an item as trivial as some headphones.. I wasn’t trying to buy or finance furniture i just wanted some $100 airpods. In the end i got no apology for my wait, no communication about what was going on and why i was waiting so long, nothing.
Response from Best Buy
July 15, 2025
Hey there, Joshua,
Thanks for reaching out and providing your feedback. We are saddened to hear that you have had a negative shopping experience with us and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd love the chance to follow up on this. To continue, please send us a private message on Facebook (https://bby.me/ca7bbp), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #14816" and share your full name, email, and phone number.
All the best,
^Jacob