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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Baytown
How do I check product availability at the Baytown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baytown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baytown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baytown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2495 reviews)
Kerri F
March 07, 2026
1 out of 5
EDITED REVIEW:
None of the links the owner provides in review responses to sort this out even work. You can’t reply to the response either. I tried messaging the Baytown Best Buy on Facebook and there isn’t even an option. So it doesn’t seem like they provide ANY way to resolve or rectify this situation.
ORIGINAL REVIEW:
Just makes it look like they’re going to fix the issue but nothing works.I wish I could put 0 stars. To start off, we bought a display tv online. Said it would be ready for pick up in 1 hour. Took 6 hours for them to verify the online purchase and they refused to give us our tv we purchased. We cancelled the order and got our refund and bought it in store same day. Employees took over 30 minutes just to get it taken down and packed up. They over taped the power cord making it extremely difficult to access. Then once we got it set up we couldn’t get the Roku remote to work. We called Best Buy and they said to call Roku. Roku informed us that the remote was incompatible with this tv and that Best Buy gave us the wrong remote. Now we have to get a replacement remote and can’t use our tv at all until it comes in. Most unprofessional business I’ve witnessed.
Response from Best Buy
March 08, 2026
Hello, Kerri,
We appreciate you taking the time to share your feedback with us regarding your order. Online ordering is supposed to be easy, convenient, and stress-free. Generally, most orders can be filled within one to four hours, but processing times can vary. We then send e-mail updates when the order is ready for pickup. Let’s get this reviewed for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/ngi7iv), X/Twitter (https://bby.me/zqaeyl) or Facebook (https://www. https://bby.me/ughfu4) with the full details of your situation, along with Google Review 126999.
Azhar S
February 19, 2026
5 out of 5
,,👍
larry j
February 19, 2026
5 out of 5
Ordered a washer and dryer. Best Buy had it ready for me same day and loaded it up for me. Also ordered some car audio component for an upgrade and they all arrived within a few days. Communication was spot on for status.
Fernando D
February 07, 2026
1 out of 5
Made an pickup order, never had the chance to pickup- If an order is to pickup is because the item is available on the store but apparently no.
Made 2 calls- one told me by the end of the day , second to check back before store closes .-_-
Response from Best Buy
February 07, 2026
Hi, Fernando,
Thanks for taking the time to leave a review. I can certainly understand clarity on your store pickup order.
When using store pickup, we send you two emails. The first is an order confirmation, and the second one lets you know when the item is available for pickup. It can take additional time to be fulfilled if the item is not in stock at the time of your order.
If you require assistance with checking your order status, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #114326” when reaching out on social media.