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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Baytown
How do I check product availability at the Baytown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baytown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baytown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baytown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2488 reviews)
Thomas A
January 27, 2026
5 out of 5
Clean store skilled staff good management I had a plug n play experience
Annette R
January 23, 2026
5 out of 5
Fast and convenience service
Brittany R
January 19, 2026
5 out of 5
They make picking up my tech equipment easy :)
Tatyuana F
December 28, 2025
1 out of 5
I have ordered two iPads for my toddler for Christmas and they roadie driver had stole it reported it the same day , they gave me such a hard time when it came to replacing the items that’s I never received when I finally went into the store and the manager had fixed the issue for me to get my two replacements Best Buy canceled my order and said they was going to refund me waited a couple days just for them to say my claim was denied and that they iPads shows delivered but n they end so I’m not getting my refund back .. worst experience ever and probably won’t ever be shopping back with Best Buy ever again btw I have order two iPads from them before and I never had these problems so this situation by far just lost a customer forever because of how the situation was handled and how they went about everything . Meanwhile they person who stole my iPads you can’t get in touch with nobody from that roadie company to report them and my toddlers out of two iPads sucks and Best Buy sucks too 👎🏾
Response from Best Buy
December 28, 2025
Good afternoon,
Thank you for sharing your feedback with us. We can understand not getting the iPads that you ordered and then being denied replacements or a refund, wouldn't be a welcome experience.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/1uk3eq), Twitter/X (https://bby.me/m81jxl), or Instagram (https://bby.me/lk63kk), and mention your "Google review #96732", so we can review this further with you.