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Best Buy Asheville South
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Asheville South
How do I check product availability at the Asheville South Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville South Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville South stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville South Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2101 reviews)
Rodney R
April 17, 2025
5 out of 5
It is not just big ticket items. Being able to stop in and grab a cord or connector that gives you flexibility and options while traveling.
Pam P
April 16, 2025
5 out of 5
Great staff
Rich D
April 15, 2025
1 out of 5
Do yourself a favor do not buy a computer here, I bought an 800.00 computer 2 months ago and started having problems with blue screen errors after a month, I brought it back to exchange and was told computers only have a 14 day warranty, if I want it fixed I need to pay for a geek squad appointment and I'd be responsible for repairs, I've been a customer for 20 years and will not be back
Response from Best Buy
April 15, 2025
Hello and thanks for reaching out on Google, Rich.
We understand the frustration when your device stops working after a short period. Please know, without a Best Buy or Geek Squad Protection plan and when outside the Return & Exchange Period window, we typically can only recommend contacting Geek Squad for repair options or reaching out to the manufacturer for coverage under the manufacturer's warranty included with your device.
See our full Return & Exchange Promise here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
If you have additional questions or need of assistance, please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, and mention your Google review, 65044583.
Kindly,
^Graham
Richard M
April 09, 2025
3 out of 5
Nice enough people, but wait times are pretty long. Not built for speed of transaction or check out at all.
Response from Best Buy
April 09, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be fast and efficient. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 65025697".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh