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Frequently Asked Questions About Best Buy Asheville South

How do I check product availability at the Asheville South Best Buy?
How do I check my order status?
My local Asheville South Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Asheville South stores’ holiday hours?

Recent Reviews

4.1
(2156 reviews)
Bo W
September 21, 2025
5 out of 5
Very helpful service
Ben F
September 16, 2025
5 out of 5
I had the team reset an old computer for me. Then install some programs back in. Perfect job.
Jenny W
September 01, 2025
1 out of 5
I recently purchased a new open box laptop from the Best Buy in Arden, and when I got home and opened everything, half of the charger was missing- the part that connects to the laptop. The listing didn’t mention a missing cord, and it stated the laptop was in excellent condition. When I returned to Best Buy, they sent me to the manager. He basically said that it should have stated the charger was missing but that he can’t give me a charger. He said I could return the laptop and pay for a new one. I would have bought the new one from the beginning if I knew the charger was missing, which he said would be at least $30. The way he acted and handled it really put me off, and I think the staff should have checked to make sure everything was there before they sold a returned laptop. Next time I buy something that’s open box anywhere, I’m going to open it in the store to make sure it’s in the condition it states and that nothing is missing, but I believe they can remedy situations like this better. Best Buy has lost me as a customer for awhile.
Pavel C
August 31, 2025
1 out of 5
I felt very uncomfortable shopping as a black African American guy with dreads was following me

About Best Buy Asheville South

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