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Best Buy North Anchorage (Tikahtnu Commons)
Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy North Anchorage (Tikahtnu Commons)
How do I check product availability at the North Anchorage (Tikahtnu Commons) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Anchorage (Tikahtnu Commons) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Anchorage (Tikahtnu Commons) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Anchorage (Tikahtnu Commons) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2000 reviews)
Captain A
August 16, 2025
4 out of 5
It's a Best Buy. I've had pretty good luck finding what we need here. Bought a TV from this location a while back and brought it home no issues.
Ryan S
August 13, 2025
1 out of 5
Always out of stock when items say they’re in stock.
Awful customer service. Took me over 20 minutes to get help even after asking the people up front to send someone to help me.
Do not recommend.
Response from Best Buy
August 14, 2025
Hello and thanks for reaching out on Google, Ryan.
We understand the frustration when the item you are looking for is not available. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/hv2z1s), Twitter/X (https://bby.me/scx75c), or Instagram (https://bby.me/zsz3o9), and mention your Google review, 29116.
Regards,
^ Graham
Christopher R
August 09, 2025
1 out of 5
Why are your shelves always empty? You aren't that busy....
Response from Best Buy
August 10, 2025
Hello,
Thank you for the review. I can understand your concern with the shelves not having a lot of products. We do have a variety of products on our website, that you can purchase. We would be happy to document your feedback.
Please send us a private message/DM via social media. I have provided links below to our social media pages. Please include with your message, that it was a google review 27012.
Facebook ( https://bby.me/q5jkxg), Twitter/X ( https://bby.me/98j4dv), or Instagram ( https://bby.me/p3ft1k)
Regards,
^ Kristy
Megan R
August 09, 2025
1 out of 5
The phone tree keeps disconnecting the call, I had wanted to check with a real customer service personnel if this location had a dvd player in stock and the phone tree expected me to use the online store listing then hung up on me again when I tried to call again.
The online search app put an "oops" message on the screen so I tried to call a real person in store since the store search engine is faulty
Response from Best Buy
August 09, 2025
Hi, Megan,
Thank you for your review. I understand you'd prefer to speak with someone at a store location.
To best serve all our customers, our in-store associates are dedicated to those shopping in person. Our phone support team is well-trained and equipped to address most concerns remotely, as our stores have limitations with phone-based support.
We're happy to assist you with your concerns here via social media. Feel free to reach out to us on Facebook https://bby.me/533nc7, Instagram https://bby.me/1e66ul, or Twitter/X https://bby.me/ztblii, and be sure to include your Google review 26907.
Kind regards,
^Pre