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Best Buy North Anchorage (Tikahtnu Commons)
Services Offered
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Frequently Asked Questions About Best Buy North Anchorage (Tikahtnu Commons)
How do I check product availability at the North Anchorage (Tikahtnu Commons) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Anchorage (Tikahtnu Commons) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Anchorage (Tikahtnu Commons) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Anchorage (Tikahtnu Commons) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2053 reviews)
Keith V
January 20, 2026
1 out of 5
I’ve been a Best Buy customer for years, but this experience completely changed my view of the company.
Best Buy hides behind confusing and inconsistently applied return policies, then stonewalls customers when issues arise. I was bounced between store staff, corporate support, and “executive resolution” with no one taking real ownership or offering a reasonable solution. Each interaction felt scripted, dismissive, and designed to exhaust the customer rather than help them.
What’s most frustrating is the lack of accountability. Policies are selectively interpreted, explanations change depending on who you speak to, and once they decide to say no, meaningful conversation stops. Escalations lead nowhere. Transparency and basic customer respect are clearly not priorities.
For a company of this size, the customer care experience is shockingly poor. If something goes wrong with your purchase, be prepared for a long, frustrating process with little to no resolution.
I would strongly caution anyone buying higher priced items here. Once Best Buy has your money, you are largely on your own.
Emely G
January 11, 2026
5 out of 5
The employee Garg was very helpful and quick with his help! I came in a few months ago for a MacBook and he was very patient and polite. I recently came in with a friend for some AirPods and he was equally professional and helpful!
Kelly M
January 10, 2026
3 out of 5
Although it was New Year Eve when we got a chance to finally visit, we didn't find a lot of knowledgeable help. We waited for 10+ mins for a an associate in cell phones who was very little help and appeared to be high. Another associate helped us in surround speakers who was very knowledgeable but they didn't have what we were looking for.
Response from Best Buy
January 11, 2026
Hi, Kelly,
Thank you for sharing your experience. We try to pride ourselves in ensuring we provide great customer service. This is not the feels we want for you when you visit one of our stores. We definitely expect our employees, from top to bottom, to conduct themselves as professional and knowledgeable as possible in every situation. Lets this addressed for you.
Please send us more details through our social media channels on Instagram (https://bby.me/bphum4), X/Twitter (https://bby.me/ll2dkv) or Facebook (https://bby.me/li54p6). Please send us a message with the full details of what took place. Also add Google Review 103262. We look forward to hearing from you.
Denise N
January 08, 2026
5 out of 5
I love my new phone