Phillip F
January 23, 2026
The Best Buy stores in Anchorage all carry very similar products and are a bit of a essential lifeline in Alaska. Literally they carry pretty much everything You could possibly need as far as electronics are concerned, and if you can't wait or don't want to wait for things online it's honestly pretty incredible! They have an excellent selection of computers, TVs, and every little gadget and gizmo you could imagine. They're pricing is pretty much unbeatable and the service is great! Now that they are stalking more gaming PCs and accessories they are pretty much the best in town right alongside Costco.
We bought a new computer and a printer the employee was very nice and helpful.
The employee Garg was very helpful and quick with his help! I came in a few months ago for a MacBook and he was very patient and polite. I recently came in with a friend for some AirPods and he was equally professional and helpful!
Although it was New Year Eve when we got a chance to finally visit, we didn't find a lot of knowledgeable help. We waited for 10+ mins for a an associate in cell phones who was very little help and appeared to be high. Another associate helped us in surround speakers who was very knowledgeable but they didn't have what we were looking for.
Response from Best Buy
January 11, 2026
Hi, Kelly,
Thank you for sharing your experience. We try to pride ourselves in ensuring we provide great customer service. This is not the feels we want for you when you visit one of our stores. We definitely expect our employees, from top to bottom, to conduct themselves as professional and knowledgeable as possible in every situation. Lets this addressed for you.
Please send us more details through our social media channels on Instagram (https://bby.me/bphum4), X/Twitter (https://bby.me/ll2dkv) or Facebook (https://bby.me/li54p6). Please send us a message with the full details of what took place. Also add Google Review 103262. We look forward to hearing from you.