Not many people there anymore, but they still have the goods!
I took my car in to get them to fix my front speakers, install a reverse camera and install a new stereo. The service was super good, CJ was amazing. The issue came with the install itself, as you can see based on the photos, it looks very janky. The usb port was located in the glove box which I mentioned would be nice if it was there. But he said they didn’t have the part for it. Okay that’s fine. But he took the liberty to install it without the part and now it looks like someone just took a knife and started beating at it, which is honestly probably what he did to make it fit.
The only reason this isn’t 1 star is because of just how nice he was
Response from Best Buy
October 08, 2025
Hi, Roman,
Thank you for sharing your review with us. We appreciate you taking the time out to tell us about your recent installation experience with CJ, and we'd love to follow up and discuss this further.
Please send us a private message on Facebook (https://bby.me/44ym36), Twitter/X (https://bby.me/zrx269), or Instagram (https://bby.me/1qwdn9). Please mention "Google review 53018." Thanks!
Malakai T
September 25, 2025
Went in to look for a mini hdmi to hdmi cable. Online stock said you had three left but were not on the shelf when I got there. Went to ask an older man that was stocking items in the same aisle if he could help us. Staring directly at him in a clear tone, “excuse me.” I get ignored but I stand there and wait in case he was just finishing something, then another person comes up at the same time to ask a question and he says, “I’m not a salesperson” then continues what he’s doing. Dude, if you were busy you could’ve directed me to someone who could help instead of treating customers like they’re an obstacle. I ended up asking another associate and they had the exact opposite reaction. I did not catch his name but he was really searching for the item everywhere and even though it couldn’t be found, I appreciate it and is the only reason I’m rating a 3 instead of a 1.
Response from Best Buy
September 25, 2025
Hi, Malakai,
Thank you for sharing your concerns with the lack of support in store. I can understand that not getting the support you needed in store can be difficult. Please reach out to us on any of our social media profiles for support in reporting your experience in our Anchorage, AK store.
Facebook (https://bby.me/pxf2vh), Twitter/X (https://bby.me/5euk5v), Instagram (https://bby.me/pbsc8c)