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Best Buy Anchorage (Dimond Mall)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Anchorage (Dimond Mall)
How do I check product availability at the Anchorage (Dimond Mall) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Anchorage (Dimond Mall) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Anchorage (Dimond Mall) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Anchorage (Dimond Mall) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2920 reviews)
Jamie C
March 25, 2025
4 out of 5
Not a lot of people there during the day and it was snowing but the atmosphere is awesome
Joel G
March 11, 2025
3 out of 5
Personal lento
Response from Best Buy
March 11, 2025
Hola, Joel,
Gracias por compartir su opinion sobre la ayuda no siendo rápida en tienda. Entendemos que tener que esperar puede ser difícil. Favor de Comunicarte con nosotros a través de nuestros canales de redes sociales en Instagram (instagram.com/BestBuy), Twitter (x.com/BestBuySupport) o Facebook (www.facebook.com/bestbuy) con más detalles de su experiencia. Favor de incluir en un mensaje privado o directo con su nombre completo y la dirección de la tienda visitada, si es sobre una experiencia en tienda. También añada Google Revista 64914580 en español. Esperamos su mensaje para poder asistirle.
Gracias,
^Tommy
Chris S
March 09, 2025
4 out of 5
Great store with great options on hand. I do wish the shelves were better stocked. Associates were friendly and happy to help, which always makes the experience better.
Raymond M
March 07, 2025
1 out of 5
Staff are very rude and forgot about u really easily not good service.
Response from Best Buy
March 08, 2025
Hello, Raymond,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving attentive and courteous customer service. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64902710" when reaching out via social media.
Thank you,
^Ruby