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Best Buy Anchorage (Dimond Mall)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Anchorage (Dimond Mall)
How do I check product availability at the Anchorage (Dimond Mall) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Anchorage (Dimond Mall) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Anchorage (Dimond Mall) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Anchorage (Dimond Mall) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3081 reviews)
alan m
March 15, 2026
1 out of 5
so I went in there the other day to get Meta Ray-Ban‘s. I was waiting there for almost 17 minutes. No help then a tall skinny lady walks up to me asking if I need some help. I was like yeah I need some help. I wanna get the Meta Ray bands. She was like sure I’ll get you some help But instead of getting me some help, she pressured me into applying for the Best Buy credit card. I said no once but she kept on pressuring me till I lost my nerve then after when I said no maybe three times she told me that I’ll get some help in five minutes like can you not help??! me then I wait another 15 minutes still no one shows up. I waited there for like almost 30 minutes in total zero stars to Best Buy and I’m never coming back
Response from Best Buy
March 15, 2026
Hello Alan,
Thanks for reaching out and providing your feedback regarding your attempt to purchase the Meta Ray Bans. We never want to hear that you felt pressured for any reason and can see why you'd be upset. We would love to document your experience as we are always looking to improve would like to see if we can help in any way. Can you please connect with us through social media you can find us on Facebook (https://bby.me/tkDIut), Twitter/X (https://bby.me/QBxT5V), or Instagram (https://bby.me/kqdio5). Please also reference Google Review #129579. Looking forward to hearing from you!
Rayne L
March 14, 2026
5 out of 5
Got what I needed
Gerald T
March 12, 2026
5 out of 5
Good supply of popular electronic and home appliances. Got a good price and installation on new over the range GE microwave oven. Helpful staff helped save me money and made the transaction relatively easy. They beat Lowes on price and service.
C M
February 27, 2026
1 out of 5
Over an hour before getting help. Then no one can get the laptop case open because of a problem with their access cards. THEN they finally get a case open, so I pick a laptop from there. Now I’m realizing I picked an awful laptop- and need something faster, but because I’m outside the “15 day window” thy won’t return it. I didn’t return it sooner because who wants to wait over an hour in an empty store?? Also, maybe be more knowledgeable about what you’re selling? I made it clear what I was using it for and was told it could work- it obviously doesn’t.
Response from Best Buy
February 27, 2026
Hello, thank you for leaving us a review. Getting the laptop that will fit your needs the first time is important. Can you please reach out to us on Facebook (https://bby.me/jq8dkp), Twitter/X (https://bby.me/rh9goi), or Instagram (https://bby.me/0dtci8) with more information about your experience? Please begin your message with "This is regarding my Google Review #122677".