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Frequently Asked Questions About Best Buy Anchorage (Dimond Mall)

How do I check product availability at the Anchorage (Dimond Mall) Best Buy?
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My local Anchorage (Dimond Mall) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Anchorage (Dimond Mall) stores’ holiday hours?

Recent Reviews

4.0
(3084 reviews)
Justin W
March 19, 2026
1 out of 5
Bunch of young employees who are either playing on display devices, joking around with each other or yelling curse words to each other across the floor. Recently asked the FoH if there was any 3D filament in stock, which I mentioned is usually kept right behind him by the printers. He proceeded to ask me if I was looking for filament 3x, while scrolling through his handheld for 5 min. Then asked me what color. Another 5 minutes passes. Another employee that just so happens to come up front tells me that the filament is out of stock because if they had any, it would be there with the printers. 15 min in store, for a 2 second answer. The prior visit to this, it took 45 minutes to get assistance in home appliance just to get something off a shelf. Clerks were yelling from the checkout stand to customers in electronics that they cant leave their station.
Response from Best Buy
March 19, 2026
Hello, Justin, Thank you for reaching out with your feedback. Receiving prompt assistance with your purchase should be easy at Best Buy, so we cn understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/Cj8QyQ), Twitter/X (https://bby.me/RzPYrr), or Instagram (https://bby.me/b02JtO). Please reference Google Review, #131240.
alan m
March 15, 2026
1 out of 5
so I went in there the other day to get Meta Ray-Ban‘s. I was waiting there for almost 17 minutes. No help then a tall skinny lady walks up to me asking if I need some help. I was like yeah I need some help. I wanna get the Meta Ray bands. She was like sure I’ll get you some help But instead of getting me some help, she pressured me into applying for the Best Buy credit card. I said no once but she kept on pressuring me till I lost my nerve then after when I said no maybe three times she told me that I’ll get some help in five minutes like can you not help??! me then I wait another 15 minutes still no one shows up. I waited there for like almost 30 minutes in total zero stars to Best Buy and I’m never coming back
Response from Best Buy
March 15, 2026
Hello Alan, Thanks for reaching out and providing your feedback regarding your attempt to purchase the Meta Ray Bans. We never want to hear that you felt pressured for any reason and can see why you'd be upset. We would love to document your experience as we are always looking to improve would like to see if we can help in any way. Can you please connect with us through social media you can find us on Facebook (https://bby.me/tkDIut), Twitter/X (https://bby.me/QBxT5V), or Instagram (https://bby.me/kqdio5). Please also reference Google Review #129579. Looking forward to hearing from you!
Rayne L
March 14, 2026
5 out of 5
Got what I needed
Gerald T
March 12, 2026
5 out of 5
Good supply of popular electronic and home appliances. Got a good price and installation on new over the range GE microwave oven. Helpful staff helped save me money and made the transaction relatively easy. They beat Lowes on price and service.

About Best Buy Anchorage (Dimond Mall)

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