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Best Buy Anchorage (Dimond Mall)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Anchorage (Dimond Mall)
How do I check product availability at the Anchorage (Dimond Mall) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Anchorage (Dimond Mall) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Anchorage (Dimond Mall) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Anchorage (Dimond Mall) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3080 reviews)
C M
February 27, 2026
1 out of 5
Over an hour before getting help. Then no one can get the laptop case open because of a problem with their access cards. THEN they finally get a case open, so I pick a laptop from there. Now I’m realizing I picked an awful laptop- and need something faster, but because I’m outside the “15 day window” thy won’t return it. I didn’t return it sooner because who wants to wait over an hour in an empty store?? Also, maybe be more knowledgeable about what you’re selling? I made it clear what I was using it for and was told it could work- it obviously doesn’t.
Response from Best Buy
February 27, 2026
Hello, thank you for leaving us a review. Getting the laptop that will fit your needs the first time is important. Can you please reach out to us on Facebook (https://bby.me/jq8dkp), Twitter/X (https://bby.me/rh9goi), or Instagram (https://bby.me/0dtci8) with more information about your experience? Please begin your message with "This is regarding my Google Review #122677".
Wuick J
February 22, 2026
1 out of 5
Went in to get a TV today , wanted to get the samsung frame TV some employee names Garret i belive was super unproffesional , he kept on pressuring me into some stupid LG tv and made me and my daughter super uncomfortable. He also pressured us on getting the credit card. I dont know how many NO's a person is supposed say to some guy. Then when we finally decided to get the frame tv supposedly the guy cannot sell me a TV according to his policies , i was apparently added to the "queue" where someone else will sell me the TV. NO one came by frustrated we left the store. 0 stars to this store and negative 5 stars to Garret
Response from Best Buy
February 22, 2026
Hello. We try to make all our shopping experiences as smooth as possible, so to hear this was not the case for you is concerning. We would be happy to look into this for you and help assist in any way that we can. If you have a moment, please reach out to us on any of the following:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
Thanks!
Jay H
February 21, 2026
5 out of 5
Good place to see things in person. There's some things you just can't go online for. Knowing there's a place i can come to for this, makes me feel better about this little world we're trying to make it in. I know sometimes these things are an escape from the things we need to do for the world, but it keeps me going to fight another day. TREAT YO SELF!!
PUA'INA T
February 19, 2026
5 out of 5
Good