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Best Buy Anchorage (Dimond Mall)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Anchorage (Dimond Mall)
How do I check product availability at the Anchorage (Dimond Mall) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Anchorage (Dimond Mall) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Anchorage (Dimond Mall) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Anchorage (Dimond Mall) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3084 reviews)
Eric G
March 22, 2026
1 out of 5
I asked for an item that was out of stock. They did not bother to look to see if it was available at another location. They told me it's the time of year before they restock these items. It's really sad what today's help brings, helps the wrong word, i drove to the other best buy and the item that was out of stock at diamond was available at the other location. They had two of them. This is after I was told they will not have them available anymore.
Response from Best Buy
March 22, 2026
Hi Eric,
Thanks for sharing your experience with us. We're concerned to hear about this experience, and can understand your frustration with being told misleading info about the product availability. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/VOO3rq), Twitter/X (https://bby.me/SgKtIU), or Instagram (https://bby.me/0uLXCn) and mention your "Google review #133561," we'll be happy to look into this with you and provide any further help that you need.
Justin W
March 19, 2026
1 out of 5
Bunch of young employees who are either playing on display devices, joking around with each other or yelling curse words to each other across the floor.
Recently asked the FoH if there was any 3D filament in stock, which I mentioned is usually kept right behind him by the printers. He proceeded to ask me if I was looking for filament 3x, while scrolling through his handheld for 5 min. Then asked me what color. Another 5 minutes passes. Another employee that just so happens to come up front tells me that the filament is out of stock because if they had any, it would be there with the printers. 15 min in store, for a 2 second answer.
The prior visit to this, it took 45 minutes to get assistance in home appliance just to get something off a shelf. Clerks were yelling from the checkout stand to customers in electronics that they cant leave their station.
Response from Best Buy
March 19, 2026
Hello, Justin,
Thank you for reaching out with your feedback. Receiving prompt assistance with your purchase should be easy at Best Buy, so we cn understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/Cj8QyQ), Twitter/X (https://bby.me/RzPYrr), or Instagram (https://bby.me/b02JtO). Please reference Google Review, #131240.
Rayne L
March 14, 2026
5 out of 5
Got what I needed
Gerald T
March 12, 2026
5 out of 5
Good supply of popular electronic and home appliances. Got a good price and installation on new over the range GE microwave oven. Helpful staff helped save me money and made the transaction relatively easy. They beat Lowes on price and service.