Great customer service and great management. I went to the dimond Best Buy and was immediately asked if I needed help with finding my product or recommendations that fit my exact need. It’s clear the management here trains and holds their employees to a standard that ensures customer satisfaction and that their needs are filled quickly. 6/5 stars!
Best buy at dimond mall is my go to for electronics. I got a great deal on a new laptop, monitor, wireless keyboard and wireless mouse. I also got my son a gaming pc and mic. Emilio is an awesome manager with a standup team. James is a great and knowledgeable salesman. Highly recommend!
I spend a lot in BB's. Always great customer support.
Catherine K
September 20, 2026
Great customer service today by the team. Do yourselves a favor. If you are looking for a laptop for example, ask about the "Open Box" option. It's product that has been returned but still in excellent condition and basically never used. I saved over $500 bucks today. Buy the extra coverage, its worth it. Nice job, great experience and I saved $$.