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Best Buy Anchorage (Dimond Mall)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Anchorage (Dimond Mall)
How do I check product availability at the Anchorage (Dimond Mall) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Anchorage (Dimond Mall) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Anchorage (Dimond Mall) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Anchorage (Dimond Mall) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3021 reviews)
Colin G
October 19, 2025
1 out of 5
Came into best buy to purchase a new case and screen protector for my new iphone, amongst coming in i had asked for help in the apple department and was not given any due to (being to busy). After finding what i wanted to headed to check out pay and leave but was offered a screen protector install, i said yes as they offered it like it was free with purchase and would only take “a minute” then was charged $9 and told after i had tapped my card that it was the extra $9. I then went to have it put on and it took not just 1 minute but 15 minutes later and 2 employees later to still not even have a screen protector on. I asked for a refund as the whole thing was a waste of time. i then go back asking to void the whole purchase and return and they will not. Now im out money, Screen Protector, and waiting a week for a refund. Bestbuy employees do not care and will waste your time. After leaving my phone will not stop picking stuff up all over the screen and had not had this issue till bestbuy employees man handled my brand new phone.
Nicholas K
October 16, 2025
1 out of 5
Why isn’t the hours of the geek squad advertised when they close an hour before the store?
Devin G
October 15, 2025
5 out of 5
Great best buy. Friendly people. Great service. I guess this Best Buy is the number one in the country.
Adrian M
October 13, 2025
5 out of 5
Be patient. Good things come with time