Went in to get a TV today , wanted to get the samsung frame TV some employee names Garret i belive was super unproffesional , he kept on pressuring me into some stupid LG tv and made me and my daughter super uncomfortable. He also pressured us on getting the credit card. I dont know how many NO's a person is supposed say to some guy. Then when we finally decided to get the frame tv supposedly the guy cannot sell me a TV according to his policies , i was apparently added to the "queue" where someone else will sell me the TV. NO one came by frustrated we left the store. 0 stars to this store and negative 5 stars to Garret
Response from Best Buy
February 22, 2026
Hello. We try to make all our shopping experiences as smooth as possible, so to hear this was not the case for you is concerning. We would be happy to look into this for you and help assist in any way that we can. If you have a moment, please reach out to us on any of the following:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
Thanks!
Good place to see things in person. There's some things you just can't go online for. Knowing there's a place i can come to for this, makes me feel better about this little world we're trying to make it in. I know sometimes these things are an escape from the things we need to do for the world, but it keeps me going to fight another day. TREAT YO SELF!!
Marshall T
February 17, 2026
I have never actually been a huge Best Buy fan always seems disorganized and none of the employees have ever been too terribly helpful but oh well they can't all be winners again just my personal opinion so take my review as you will.