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Best Buy Anchorage (Dimond Mall)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Anchorage (Dimond Mall)
How do I check product availability at the Anchorage (Dimond Mall) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Anchorage (Dimond Mall) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Anchorage (Dimond Mall) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Anchorage (Dimond Mall) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3107 reviews)
Christi H
June 01, 2026
3 out of 5
Not alot of ppl to help around the store
Response from Best Buy
June 01, 2026
Hello, Christi,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/QuIw9l), X/Twitter (https://bby.me/kM63NR) or Facebook (https://bby.me/ZucvLM) with the details of your experience. Also add Google Review 159883. We look forward to hearing from you.
Ke'ontre E
May 26, 2026
2 out of 5
My mom had bought me a hiboy electric scooter and after 6 months its stopped working also I dont knwo the warranty on it.
Joseph M
May 11, 2026
5 out of 5
Great customer service and great geeks
jeremiah h
May 05, 2026
1 out of 5
Trying to buy things for my new phone. Asked the two young guys at the counter for help, they pointed me at a direction and continued to screw off and talk. They saw me walking an aisle back and forth for 10 minutes. They saw a cute woman walk the same aisle for 3 minutes and immediately began helping her and once finished with her began screwing off again. Mostly writing this for their manager to see. :/ dropped to one star. Cashier had a shitty attitude. Seemed frustrated over everything I asked about and said. Only seemed more frustrated when I wanted to use my credit card from looking it up. Going to tikahtnu from now on lol