Jerijanneice W
October 14, 2026
Always have a assertive staff! Especially when their trying to sell you something. Otherwise sometimes good customer service and sometimes not. Only went to reset my son's phone. Had to wait and the young didn't even say anything to the customers. If you give me a second I'll be with you anything. She definitely wasn't trying to deal with me and I wasn't a hassle even tipped the young man.
Response from Best Buy
October 14, 2026
Hello,
Thank you for the review. We never want to make it difficult for you to receive help, when going into our stores.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 238002
Alencia L
October 03, 2026
Came here with my sister to look for an Apple Watch charger and the worker just pointed us in a general direction. She also asked for an AirTag and they seemed like they didn’t even want to get that for her. We walked around the store since the website said there was one in the store but had no luck. In our search, many workers “walked by” but none seemed genuinely interested in helping.
Patricia H
September 05, 2026
Jackson assisted with the purchase of an iPad, a ZAGG glass screen protector, and a case. We purchased a Lenova computer from Jackson last year based on his recommendations. He is knowledgeable and professional.
After our purchase, Greg on the Geek Squad installed the glass screen protector. He was friendly, quick, and efficient eliminating all the dust and bubbles. Best Geek Squad experience we have had.