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Best Buy Trussville
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Trussville
How do I check product availability at the Trussville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Trussville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Trussville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Trussville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2375 reviews)
Michael R
February 11, 2026
5 out of 5
Fantastic prices
Lisa W
February 04, 2026
1 out of 5
I’m giving them a five because they correct their mistakes! Last year I met Shane who misspelled my last name which really is Person of if I used my married name lol Anyhoo yesterday I went to pick up my laptop which I had it and two other laptops in an Aldi bag with my HP charger which he didn’t check in. My son said it was here because I’m 65 years young, but it wasn’t! I imagine the Geek Squad goes through so many customers a day and it was his mistake! I was livid at the thought of them saying I was lying, but Shane went to the back and got me one. I brought one, so I left with one! Colton was very kind, and he remembered a problem they fixed for my baby boy Blesset! I enjoyed his personality. Shane is good, this is to say we make mistakes, but we aren’t mistakes! I would choose for him to serve me again💙🔥💙🔥I had changed my stars my stars this morning to give again because my son plugged it in to the outlet in the living room but it’s still saying plug in your charger. He should have rolled the camera back and he would have seen he forgot to log in my charger! Now I have to leave home to buy one and I’m not going back to Best Buy to buy on that costs a lot of money! I am highly perturbed. They need to make sure they aren’t moving too fast, and give people their equipment! I’ll know next time not to take my charger if I have problems with my laptop 😪
Mitch H
February 03, 2026
1 out of 5
I used to love this store. It’s gotten worse over the years. Customer service could use a revamp. Met with condescension when the employee asked what I was looking for. I won’t return
Response from Best Buy
February 03, 2026
Hello, thank you for taking the time to leave us a review. You should feel encouraged to ask questions about the electronics you are interested in before you make your purchase. Can you please reach out to us on Facebook (https://bby.me/e1g0hf), Twitter/X (https://bby.me/v3f0xl), or Instagram (https://bby.me/5s7tyu) with more information about your experience? Please begin your message with "This is regarding my Google Review #112556".
Xaviour S
January 11, 2026
5 out of 5
Great deals and prices on televisions here. Must see.