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Frequently Asked Questions About Best Buy Trussville

How do I check product availability at the Trussville Best Buy?
How do I check my order status?
My local Trussville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Trussville stores’ holiday hours?

Recent Reviews

4.2
(2366 reviews)
Hustle T
December 24, 2025
1 out of 5
Just making a simple call to find out if a product is on the shelf before I waste my time and gas going all the way to the store. No direct line to store! took my business elsewhere.
Response from Best Buy
December 24, 2025
Hello Hustle, Thanks contacting us. That is a great idea! We would like to see if we can help. You can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #94413 in a private message to start the conversation. Facebook (https://bby.me/ilnchh) Twitter/X (https://bby.me/p0aa0h) Instagram (https://bby.me/j7p6gh)
David C
December 21, 2025
1 out of 5
Buy online, pickup in 1 hour. "We don't have any in the store"
Shane P
December 19, 2025
1 out of 5
I literally paid $270 extra on a very big purchace for my son the extra was to have it set up and ready on christmas morning all i had to do was plug it in... Not the case i opened to check it out one cooling fan was siezed up and no programs loaded no out put from tower yea they never opened box just kept my item 1 day and called said oh its ready now How bad would that have been on christmas DO NOT TRY TO CALL ITS ALL A NEVER ENDING CIRLE OF AUTOBOT 31 MINUTES NEVER GOT HUMAN ON PHONE
Response from Best Buy
December 19, 2025
Good Afternoon, Shane, We fully understand how you are feeling after there was an issue with your recently purchased desktop computer and wanting to review what options there are to assist you. We would be happy to help. Please contact our team by sending us a private message on social media. Make sure that you include your Google review case ID in your message: #91120. - Facebook (https://bby.me/3jg4vg) - Twitter/X (https://bby.me/5z6xv0) - Instagram (https://bby.me/zqox29)
Hal S
December 09, 2025
4 out of 5
Great store with excellent service and friendly staff.

About Best Buy Trussville

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