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Best Buy Birmingham
Services Offered
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Frequently Asked Questions About Best Buy Birmingham
How do I check product availability at the Birmingham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Birmingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Birmingham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Birmingham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1703 reviews)
Chardonnay R
February 18, 2025
1 out of 5
Could not find any Google Pixel phones on display:(
Response from Best Buy
February 18, 2025
Hello Chardonnay,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64825832" and share your full name, email, and phone number.
Thanks,
^Vanessa
William J
January 19, 2025
4 out of 5
My wife bought a smart TV to replace one that “died”.
For electronics we always go to Best Buy.
Joseph o
January 13, 2025
5 out of 5
I was greeted and helped instantly with a nice smile! After explaining the help I needed, I was taken to the Computer Sales Desk, and was greeted by Ivory who's a Sales Person. I had a Laptop Return because the keyboard has a malfunction, and needed to switch it out with another New Laptop of similar value!Ivory found me a Brand New ACER Nitro V15 Gaming Laptop that was $225 OFF & On Sale with similar value! I was very happy with Ivory and his expertise!
My Return and New Purchase went Excellent, and I gave my Thanks to Ivory for his Quick Skilled Help & Customer Relations Work. I'm giving Best Buy Birmingham Alabama HWY 280 Store 5 Stars! They deserve a Great Google Review! Thanks Again Ivory and Best Buy! ✌️❤️ Joseph Ancel Chambers
Dwayne J
December 30, 2024
5 out of 5
Michael was the by far the best, BEST BUY employee I have ever experienced. Other employees said that the used item I was looking for, was not in the store. But he was determined to find it. And find it, he did.
He let us pull it out and look at it.
Great experience.
It was missing the box, so I don’t fault the other guys for not seeing it.