From the minute I walked into the door until the 2nd that I left there were sells people all around me trying to help me find what I needed. They all looked frantically for the item that I wanted to purchase they tried to help me find what I wanted was in my price range they did everything that they possibly could make this an easy shopping experience. They did not push items that I did not need or want on to me, they just tried to help me find what I needed and I greatly appreciate that.
Whatever you do, do not order from Best Buy and chose same day shipping. You will waste your money. The products ship out of the local store and Best Buy uses a company called Roadie. You have a 95% chance that you will never see your product and then you are in a battle with Best Buy to get a refund. It is absolutely insane of how bad Roadie is, and how idiotic Best Buy is for partnering with them. Worst experience I have ever had with a company. As a former Best Buy employee it makes me sad to see how anti consumer they have become.
Response from Best Buy
March 31, 2026
Good morning,
Thanks for taking the time to share this with us. We understand requesting same-day delivery, and not getting the product that you ordered, isn't ideal. We'd like to look into this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/7s4g6Y), Twitter/X (https://bby.me/NsXLPL), or Instagram (https://bby.me/X2cOfA), and refer to your "Google review #136878".
TERANCE REESE IS the MAN! Great expert and relatable to chat with!
Was able to get laptop. Staff offered to help me find products & answer questions.