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Best Buy Birmingham
Services Offered
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Frequently Asked Questions About Best Buy Birmingham
How do I check product availability at the Birmingham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Birmingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Birmingham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Birmingham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1680 reviews)
adam l
December 02, 2024
4 out of 5
The best selection you could ask for. Only reason I didn't give five stars is due to not enough sales staff on the sales floor to adequately help customers. No complaints once the sales man was able to get to me.
Emma S
December 02, 2024
1 out of 5
When you order from BestBuy, they'll give you a unique code to share with the associate delivering your curbside pickup in order to prevent someone from taking your order. I guess this staff disregards that entirely because I desperately needed a camera BY TODAY and these people gave it away to someone without a name, code or anything proving it was their order. Usually the staff there is pretty helpful and friendly in my experience, but good attitude doesn't cover lack of responsibility or regard for the policies they should follow. This is actually astonishing. I've worked in retail forever and I'm just not sure HOW this could even happen.
Response from Best Buy
December 02, 2024
Hello, Emma,
Thank you for providing your feedback on Google my Business. Having an issue with curbside pick-up is upsetting. We would like to hear about your curbside experience, here at the corporate office.
Feel free to reach out through social media with the links provided. When you are reaching out mention "Google Review 64506558", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Anna G
December 02, 2024
5 out of 5
great customer service
Felicia R
November 27, 2024
5 out of 5
Got it! Here's the updated review:
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Phenomenal Customer Service!
I had an amazing experience at the Best Buy on Highway 280! From the moment I walked in, I felt welcomed and valued as a customer. Max greeted me at the door with a friendly attitude that set the tone for my visit. Brady in the copier area was super helpful and knowledgeable, and Corey was absolutely awesome—he patiently answered all my questions with a smile. Thank you all for making my visit exceptional. Great job, team!