Frequently Asked Questions About Best Buy Birmingham
How do I check product availability at the Birmingham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Birmingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Birmingham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Birmingham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1786 reviews)
Katy P
December 15, 2025
5 out of 5
I just did a return/exchange of a 70” TV at Best Buy 280. We pulled up 5 minutes before close and they had us taken care of and out the door in 3 minutes. Everyone was incredibly polite and helpful, even locating the new TV and bringing it to the front and loading it. I am so appreciative - impeccable service!
Traci A
December 09, 2025
5 out of 5
Needed a very specific gift card and did not know anything about this item. I walked in was greeted warmly and helped immediately. The person was knowledgeable and nice. I was in and out in under 5 minutes with exactly what I needed for a Christmas gift.
Sally M
December 09, 2025
5 out of 5
Just one cashier at this store, which was surprising, but she
was very sweet and helped me with my purchase.
peter n
December 06, 2025
2 out of 5
Countless Terrible experiences. Sales guys only concern is selling and disregarding the customers needs.
Response from Best Buy
December 06, 2025
Hello, thank you for reaching out to us here. We aim to make every experience with us positive. Can you please reach out to us on Facebook (https://bby.me/naho7j), Twitter/X (https://bby.me/zs6yvv), or Instagram (https://bby.me/q68gi7) with more information about your experience? Please begin your message with "This is regarding my Google Review #82644".