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Best Buy Birmingham
Services Offered
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Frequently Asked Questions About Best Buy Birmingham
How do I check product availability at the Birmingham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Birmingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Birmingham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Birmingham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1759 reviews)
Artyom H
October 06, 2025
1 out of 5
Doesn't feel good to be pestered by every employee then followed around by loss prevention because you are just browsing.
Adnan B
October 06, 2025
1 out of 5
Spoke to customer service about exchange Ram that failed and was told that I could go in store to get a replacement as long as it’s close to the 15 day mark.
Spoke to the team and was told that I would have to get a $50 membership to get the exchange.
So you want me to spend half the price of the ram on your membership so you can give me non damaged merchandise? Very unprofessional
The reason it passed 15 days is because of troubleshooting and ordering Motherboard. Memtest86 for the ram and failed BOTH rams. One is a mistake- two becomes outrageous.
CORSAIR VENGEANCE RGB DDR5 32
Response from Best Buy
October 06, 2025
Hi, Adnan,
Thank you for sharing your review with us. We would like to follow up with you and learn more about your experience with trying to process an exchange, as we are always looking to learn and grow.
Please private message us on Facebook (https://bby.me/4cbett), Twitter/X (https://bby.me/kg3ie0), or Instagram (https://bby.me/kxbmma). In your message, please include "Google review 52379." Thanks!
Johnsey
October 05, 2025
5 out of 5
I'm giving 5 stars because of the experience I had last night at this Best Buy. I was searching for a new laptop and was uncertain of which to buy and had dozens of questions. The sales rep Corey H. did a fantastic job of helping me. He was patient and kind and graciously answered all of my questions. He did his best to help me find the exact laptop I needed and also went out of his way to help me save money. I can't say enough good things about Corey H. I highly recommend this Best Buy and Corey H.
Kristin
September 29, 2025
5 out of 5
I visited this location to purchase batteries for my iPad. I was having difficulty with my keyboard. I entered the store to get assistance at the Geek Squad. I initially saw BJ . He was rude and dismissive. I was then greeted by Corey Hall who gladly assisted me with finding the batteries, changing them and connecting the keyboard to my device WITH A PLEASANT smile. (Let me add this was close to time for him to get off work for the day.) Corey's positive attitude was an added bonus to my BEST BUY with him. Thank you for being kind. I hope the Geek Squad representative can receive a sprinkle of your positivity.