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Services Offered
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Frequently Asked Questions About Best Buy Dothan
How do I check product availability at the Dothan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dothan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dothan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2278 reviews)
Tina B
August 24, 2025
1 out of 5
Why 1 star I order a WiFi machine on the 21 and the salesman said that they had to order them I asked him how long would it take he guaranteed me that FedEx will deliberate to my house on the 23rd I got a message on my phone saying it will not be at my house until Monday yes I am pissed so we did not have TV or my security system.
Response from Best Buy
August 24, 2025
Hey there, Tina,
I know how important it is to receive your product on time, and I can understand your concerns surrounding your experience with your purchase. We appreciate you reaching out to provide us with your feedback, we would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/owia78), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #34212" and share your full name, email, and phone number.
All the best,
^Jacob
Windy S
August 16, 2025
5 out of 5
Wonderful customer service and we walked out with a huge purchase at such a good deal we couldnt pass up that we didnt go in for.
Patrick C
August 16, 2025
1 out of 5
Great place to get let down
Phil T
August 13, 2025
5 out of 5
Quick and easy curbside pickup