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Services Offered
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Frequently Asked Questions About Best Buy Dothan
How do I check product availability at the Dothan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dothan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dothan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2258 reviews)
Bowdeen
June 28, 2025
1 out of 5
Staff is unfriendly and non attentive
S. L
June 12, 2025
5 out of 5
Excellent service!
Emily H
June 11, 2025
1 out of 5
Do NOT WASTE YOUR MONEY HERE AT ANY BEST BUY. THEY WILL ROB YOU BLIND. TAKE YOUR MONEY. NOT HONOR THE BEST BUY TOTAL REWARDS INSURANCE WARRANTY. AND IF THEY DO IT IS A BOGUS ,I MEAN FRAUDULENT SCAM. YOU WILL PAY A SERVICE FEE FOR NO PRODUCT SHOWING UP. NO EMAIL CONFIRMATION, NO RESOLUTION. YOU WILL BE ROBBED BLIND. THE PHONE NUMBERS THEY PROVIDE IS TO A FOREIGN COUNTRY. NO SUPERVISORS WILL EVER BE IN CHARGE..IN FACT THEY HAVE NONE. NO NAMES TO A SUPERVISOR. NO MANAGEMENT NAMES. NO CORPORATE COMPLAINT NUMBER. NO RESOLUTION DEPARTMENT PERIOD. IT IS ALL A VERBAL SCAM!!!!! AND A PAPER SCAM. THAT BEST BUY RECEIPT AND WEBSITE. A SCAM!!!! NO ONE WANTS TO BACK IT UP. I SPENT THOUSANDS. ON MULTIPLE ITEMS. BIG APPLIANCES. BOUGHT FROM THEM FOR 30 PLUS YEARS. NEVER HAVE I EVER BEEN TREATED WITH SUCH DISHONESTY AND TOTAL DISRESPECT FOR AN HONEST CUSTOMER IN MY LIFE. A 50 YR OLD CHRISTIAN GRANDMOTHER WHO RESPECTS MORALS AND HONESTY AND THIS COMPANY HAS DONE NOTHING BUT CAUSE ME EXTREME DISTRESS. DO NOT BUY FROM THIS COMPANY. GO DIRECTLY TO APPLE OR GE OR MAYTAG..DO NOT BUY FROM A FOREIGN COMPANY ANYMORE. I MADE THAT MISTAKE AND THERE ARE ABSOLUTELY NO INTERNATIONAL LAWS TO HOLD THESE PEOPLE OR COMPANIES ACCOUNTABLE. YOU WILL NOT GET ANY RESOLUTION AT ALL. THEY WILL NOT HONOR WARRANTIES. THE RETAILER COMPLETELY DUCKS OUT OF THE EQUATION. IT IS ALL A SCAM. THEY JUST TAKE THE CONSUMERS HARD EARNED AMERICAN DOLLAR AND SAY " SCREW YOU" AND THATS IT. DONT WASTE YOUR TIME OR HARD EARNED MONEY. GO TO AN AMERICAN COMPANY!!!! THAT WILL BACK UP THEIR PRODUCTS!!!!
Turtle R
May 21, 2025
4 out of 5
More products are at the .com site than in the store. The store was looking a bit "bare bones". The staff was great though.