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Best Buy Dothan
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Dothan
How do I check product availability at the Dothan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dothan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dothan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2226 reviews)
Anil K
February 15, 2025
5 out of 5
its amazing place
susan s
February 08, 2025
5 out of 5
First time at Dothan, Alabama Best Buy. I was pleased with new screen protector put on my phone , and help with technical Smart TV issues I was having. I will be using them again for my needs as they atisr
Brian K
February 05, 2025
5 out of 5
Bought the starlink mini the gentleman we dealt with was very knowledgeable and polite to deal with.
Nene
January 26, 2025
1 out of 5
Customer service is horrible my elderly mom was there today with a gaming monitor it came in and it was already broke she took it back to get a exchange or her money back. The young girl working had an rude attitude called Mom a liar and said they weren't going to replace are refund her. That girl deserves a 0 star review
Response from Best Buy
January 26, 2025
Nene,
Thank you for the review. We genuinely aim to ensure that returning items is a hassle-free experience and that our customers feel valued and respected. It seems we fell short during your mother's recent visit.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review in your message 64732578 it'd be appreciated.
Regards,
^Kristy