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Frequently Asked Questions About Best Buy Dothan

How do I check product availability at the Dothan Best Buy?
How do I check my order status?
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Dothan stores’ holiday hours?

Recent Reviews

4.1
(2242 reviews)
Mark W
May 14, 2025
1 out of 5
Incredibly difficult dealing with delivery and installation of washing machine and dryer. I was given 30 minutes notice prior to delivery of of appliances after being given a 4 hour window for delivery. Left work immediately and was literally five minutes late the first time and crew had left with message stating that order was cancelled secondary to unknown reason. Almost impossible to get anyone on the phone to discuss my concerns for rescheduling and difficulty trying to meet THEIR needs in providing a service that I paid for. Was told it would middle of the week the following week before appliances could be resent. Again only given 30 mins notice prior to arrival. When arrived delivery team was leaving. When hooking up washer and dryer it was noted the dryer cord didn’t fit the plug in my apartment. I was told that the apartment would need to change the socket. Apartment stated it was not a service they provided for personal appliances. Delivering crew did not offer meaningful assistance with correcting this issue. Based on the money spent for appliances and the service for installation and poor quality of service WOULD NOT RECOMMEND USING THIS FACILITY!!!! I don’t know if this is a national issue or a local issue for this company.
J.L. W
May 11, 2025
5 out of 5
Good service priced far
Ion D
April 08, 2025
4 out of 5
I made a purchase, the only downside was that I waited a long time at the checkout to pay for the purchase.
joel m
April 07, 2025
2 out of 5
Seemed more interested to have lunch instead of selling me a tv
Response from Best Buy
April 07, 2025
Hello, Joel. Thank you for taking the time to provide this feedback. We always strive for the best, so to hear this has not been your experience is concerning. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 65019300. Best, ^AllisonS

About Best Buy Dothan

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