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Frequently Asked Questions About Best Buy Dothan
How do I check product availability at the Dothan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dothan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dothan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2242 reviews)
Mark W
May 14, 2025
1 out of 5
Incredibly difficult dealing with delivery and installation of washing machine and dryer. I was given 30 minutes notice prior to delivery of of appliances after being given a 4 hour window for delivery. Left work immediately and was literally five minutes late the first time and crew had left with message stating that order was cancelled secondary to unknown reason. Almost impossible to get anyone on the phone to discuss my concerns for rescheduling and difficulty trying to meet THEIR needs in providing a service that I paid for. Was told it would middle of the week the following week before appliances could be resent. Again only given 30 mins notice prior to arrival. When arrived delivery team was leaving. When hooking up washer and dryer it was noted the dryer cord didn’t fit the plug in my apartment. I was told that the apartment would need to change the socket. Apartment stated it was not a service they provided for personal appliances. Delivering crew did not offer meaningful assistance with correcting this issue. Based on the money spent for appliances and the service for installation and poor quality of service WOULD NOT RECOMMEND USING THIS FACILITY!!!! I don’t know if this is a national issue or a local issue for this company.
J.L. W
May 11, 2025
5 out of 5
Good service priced far
Ion D
April 08, 2025
4 out of 5
I made a purchase, the only downside was that I waited a long time at the checkout to pay for the purchase.
joel m
April 07, 2025
2 out of 5
Seemed more interested to have lunch instead of selling me a tv
Response from Best Buy
April 07, 2025
Hello, Joel.
Thank you for taking the time to provide this feedback. We always strive for the best, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 65019300.
Best,
^AllisonS