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Services Offered
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Frequently Asked Questions About Best Buy Dothan
How do I check product availability at the Dothan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dothan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dothan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2231 reviews)
jay p
March 21, 2025
5 out of 5
Placed a online order walked in scan my barcode got my ps portal and out the door I went
Daniel B
March 14, 2025
5 out of 5
It's always a good time at Best Buy
Chad W
March 11, 2025
1 out of 5
I bought a router I ended up not needing. I went to return it unopened with a receipt in 3 weeks. Apparently the policy is 15 days. 30 is a standard in Electronics. Ended up paying 49.99 for a “membership” to get an extended return period. You fooled me once but not twice. Electronics via Amazon from here on out. Customer lost.
Response from Best Buy
March 11, 2025
Hello, Chad,
Thank you for leaving us a review. As a consumer myself, I understand the importance of needing assistance with a return. We value your feedback and have included a link to our Return and Exchange Policy below, which is also available at the bottom of your receipt.
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
We would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64914946" when reaching out via social media.
Thank you,
^Ruby
Anil K
February 15, 2025
5 out of 5
its amazing place