Andrea R
December 20, 2025
Employee was very obnoxious and gave wrong information on product I was looking
Response from Best Buy
December 20, 2025
Hello, Andrea,
Thank you for your review. Having a bad interaction with a sales associate can be really frustrating. If you'd like assistance or want to formally document your experience with us, please send a message on social media. Kindly include Google Review 91857 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Jeffry B
December 18, 2025
Denise and Damien were so nice and professional! They both went above and beyond to get my phone screen protector replaced and installed. Excellent experience with these folks and left very satisfied.
Mercedes B
December 17, 2025
Sunni in the cell phone section is amazing! She is excellent at what she does. Knowledgeable, caring and professional. We bought our new phones at Best Buy in Dothan. We were extremely satisfied with our experience. Thanks to Sunni!
Employees here have an attitude problem, asked about military discount and they just seem to be annoyed by it. Prior to asking, I found several articles where store managers have authorized it, while this one may not, they don’t need to act like I’m crazy for asking based on others testimonies.