How do I check product availability at the Dothan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dothan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dothan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2319 reviews)
linda m
December 28, 2025
5 out of 5
Nice place very helpful
Andrea R
December 20, 2025
2 out of 5
Employee was very obnoxious and gave wrong information on product I was looking
Response from Best Buy
December 20, 2025
Hello, Andrea,
Thank you for your review. Having a bad interaction with a sales associate can be really frustrating. If you'd like assistance or want to formally document your experience with us, please send a message on social media. Kindly include Google Review 91857 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Jeffry B
December 18, 2025
5 out of 5
Denise and Damien were so nice and professional! They both went above and beyond to get my phone screen protector replaced and installed. Excellent experience with these folks and left very satisfied.
Mercedes B
December 17, 2025
5 out of 5
Sunni in the cell phone section is amazing! She is excellent at what she does. Knowledgeable, caring and professional. We bought our new phones at Best Buy in Dothan. We were extremely satisfied with our experience. Thanks to Sunni!