'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Dothan
How do I check product availability at the Dothan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dothan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dothan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2372 reviews)
Big G
June 24, 2026
3 out of 5
Well Now Folks Looks like this BEST BUY is in Name only because the Personal Service Sucks 💯👍We went to purchase Not One but Three Large TVS. Nobody I mean Nobody asked if we Needed assistance. I actually went and found an employee who was working a couple of aisles over for assistance. He responded Not my area but I will call for someone. 10 minutes later another worker walks by and I said We need to talk to someone about purchasing tvs. He said I will get someone another 10 minutes No Help.I load the Three Large TVS up and need to find a Wall Mount so I ask another Worker and he said Yes right over here. I said Finally after 30 minutes We have Someone who's actually helping us. Let me Say how Disgusting of a Place this Store is I absolutely love posting this Review because Hopefully the Manager Boss will see what a 🤡 he has in charge. I took several pictures to show how our visit went. Please go to Sam's or another Store that actually has a good Staff.
Response from Best Buy
June 25, 2026
Hello,
Thank you for your review. It's concerning to know your recent interaction with us wasn't the efficient level of service we aim to provide. This is certainly not the experience we'd want for you.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/3qPCFj, Instagram: https://bby.me/nwXSDg, or Twitter/X: https://bby.me/DL9Trf and reference Google review 177099 in the details you provide.
Reed S
June 21, 2026
1 out of 5
DO NOT BUY APPLIANCES HERE.
Bought LG Washer and Dryer on June 5th. Items were delivered on June 8th. Best Buy Dothan sold me the Dryer and said they could install it that day EXCEPT they never had the appropriate wiring to finish installing the dryer in stock.
Best Buy would reschedule the dryer install every day for that week, causing me to have to adjust my work schedule even thought they would just cancel the morning of because the cable was not in stock. I had to call Best Buy multiple times to get it rescheduled and each time it would end up being canceled.
I even went in person to the store and talked to the manager. He promised someone would reach out and call me (never happened). They rescheduled me to June 23rd to finish the install, over two weeks later then what was promised.
I have since bought the cord myself, literally went to Lowe’s next door and bought it and installed the Dryer myself.
Why sell a product if you can’t even install it? Recommend going with a local store or possibly Lowe’s for appliance delivery.
Response from Best Buy
June 21, 2026
Hello, Reed,
We appreciate you taking the time to share your feedback with us regarding your experience. Getting new appliances is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/3lcCL2), X/Twitter (https://bby.me/ZP6xei) or Facebook (https://bby.me/Sy1JWz) with the details of your experience. Also add Google Review 175257. We look forward to hearing from you.
Anthony L
June 13, 2026
5 out of 5
Employees I have encountered are knowledgeable and very helpful
michael
June 13, 2026
5 out of 5
My go to place to buy a new phone. Even though I have a Verizon account. Thank you Sunny.