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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Dothan
How do I check product availability at the Dothan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dothan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dothan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2393 reviews)
Anna F
October 10, 2026
1 out of 5
Can't call the store anymore
Chris B
October 09, 2026
4 out of 5
One of my favorite electronics stores. I am a huge dvd and blue ray collector. Not as big a selection of movies as they used to have. You can still pretty much find what you want.
TVs and computers are our main focus when we shop here. You can test the TVs and computers before purchase.
We have used curbside pickup and it is pretty fast and reliable. They also offer price matching.
My personal favorite experience is talking to the Geek Squad. Very professional and courteous.
Do not call it is impossible to get them to answer the phone.
Overall do your research on what you are buying and ask questions.
Huge store with plenty of room and parking was a breeze.
Russell D
September 28, 2026
1 out of 5
The only problem here is there's not a ZERO!!...Please do not spend your money at this place with any idea that after the purchase you are not completely on your own. Their system of "hide behind our AI agents" may be what a lot of companies have gone to, but there are still companies out there that have real customer service....They will have my future business!!
Response from Best Buy
September 28, 2026
Hello Russell,
Thank you for reaching out to share your concerns. That's definitely not how we want anyone to feel after making a purchase with us. While we do use technology to help make support faster and easier, We have live agents available by phone and chat: We're always working to make it easier for customers to connect with the help they need. If you would like to chat with us about your experience, please reach out to us on any of our social media profiles below with Google Review 227685.
Facebook ( https://bby.me/VHOGoK)
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Instagram ( https://bby.me/ALOZ5m)
Robert J
September 26, 2026
5 out of 5
Always good at Best Buy.