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Services Offered
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Frequently Asked Questions About Best Buy Dothan
How do I check product availability at the Dothan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dothan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dothan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2306 reviews)
karl m
November 17, 2025
1 out of 5
This place sucks you must order online you can’t go to the store and pick it up what a nightmare I have been sitting here they are so lost no I didn’t order it online I am here in the store to pick it up
Response from Best Buy
November 17, 2025
Hello. Having troubles with a pickup order is far from ideal, and we appreciate you reaching out. We would be glad to help and assist in any way that we can. If you have a minute, please reach out to us on Facebook (https://bby.me/brs36t), Twitter/X (https://bby.me/9n553l), or Instagram (https://bby.me/4acbla) and one of our agents will be glad to assist. Please also include Google Review number 70506 when reaching out. Thanks!
LUH J
November 10, 2025
1 out of 5
really shitty managers.. i hate having to come into the store and just wanting to buy some thing small like a charger.. and i get bombarded with offers about their credit cards and memberships... they are too focused on meeting quotas and getting sales that they fail to realize that SOME PEOPL JUST DONT WANT A DAMN CREDIT CARD... the managers hide behind employees to make sure they close a deal on a card. i feel bad for these workers. they like to hide behind workers instead of helping people that actually need help. i see a lot of customers not being attended and i get that they might be shortstaffed and what not.. BUT THE MANAGERS ARE AVAILABLE BEHIND THISE COUNTERS DOING NOTHING BUT EAGLE WATCHING EPLOYEES AND BEING ON THEIR PHONES...
Response from Best Buy
November 10, 2025
Hello,
Thanks for taking the time to share this with us. We understand feeling pressured into a credit card, even when making a simple purchase, isn't ideal. We'd be happy to ensure that your feedback is made available to the right people.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/xwtlgo), Twitter/X (https://bby.me/1tg2bu), or Instagram (https://bby.me/xoyagv). Please also mention your "Google review #67186" in your message.
Jeff W
November 07, 2025
5 out of 5
Best buy increase coolness factor. Approved.
Candy G
November 01, 2025
5 out of 5
I was actually really surprised. They had some really good deals on several things that I wanted. They also had amazing service. Will definitely shop there again.