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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Hoover
How do I check product availability at the Hoover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hoover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hoover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hoover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3759 reviews)
Marcus C
January 09, 2026
1 out of 5
I purchased a new laptop for one of my employees online. I arrived to pick it up and went to the Geek Squad so data could be transferred from old computer to new computer. 4 hours later (no exaggeration) I was still there trying to do it myself. I had a Geek Squad ask me to move from the table where I was sitting so someone else could use it and that’s about it. I stood behind a counter for hours and tried to get it to transfer. I eventually had to go and ask for a manager. They currently have both computers and it’s been 33 hours since I arrived for pickup. I went by to check the status today since I have received no communication. The Geek Squad person literally said, “How are we supposed to know how long it will take?”
I’m sorry but I thought Geek Squad were experts.
I will not purchase anything from this Best Buy in the future
DARRELL M
January 06, 2026
2 out of 5
Was looking for help at the Macbooks couldnt find anyone .
Christopher D
January 01, 2026
4 out of 5
Great employees, but not necessarily the lowest prices.
Eve
January 01, 2026
5 out of 5
Friendly staff always! Didn’t have what I wanted I. Stock but super helpful nonetheless