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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Hoover
How do I check product availability at the Hoover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hoover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hoover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hoover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3712 reviews)
Joseph C
October 29, 2025
5 out of 5
Terance was amazing! Very helpful and kind!
Daryl N
October 29, 2025
5 out of 5
Cedric is really great. He is so kind and helpful. The store seems nice, although no one greeted me when I arrived.
Karina R
October 26, 2025
1 out of 5
Manager would not honor the display price on an item. Before making the poor associate get in a latter to get the item down for me I asked him to verify that was the right price for that item, the employee said yes. When at checkout it ran out for almost 3x the amount and when asked to speak to a manager to honor the display pricing, he wouldn’t. He was very rude and said they wouldn’t honor it but I could buy it for the price it ran up at in a very demeaning manner, when I stated that in the state in Alabama the display price has to be honored he smiled and said, “no it doesn’t”
When I asked if he can call corporate to find out if they’d honor it, he said no that they wouldn’t do anything and even if I called, nothing would be done.
I truly hope this review gets to the right person and that “manager” gets some coaching on customer service because he obviously needs it.
Response from Best Buy
October 26, 2025
Hello there, Karina!
We definitely understand the desire to get the best deal possible when shopping in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #60902 in your message. You can find us here:
Facebook (https://bby.me/veemsn)
Twitter/X (https://bby.me/iltk86)
Instagram (https://bby.me/eseu36)
Amy J
October 24, 2025
5 out of 5
Great customer service