How do I check product availability at the Hoover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hoover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hoover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hoover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3585 reviews)
Amy
February 14, 2025
1 out of 5
Disappointing. I ordered a washer. I paid for delivery and installation. The day it was scheduled they only give your a time period of 4 hours. They didn't give me a call that morning narrowing the hours like they promised. They didn't give me a call 30 minutes prior like they said. They called when they were already outside my house. I went to pick up my daughter at the university. I said I would be home in 20 minutes and said they would have to reschedule. It's not fair. I was waiting all morning. The next day of delivery is in one week. One week without washing clothes or paying outside. Please find a better system. This is very annoying and inconvenient. I understand if it's free but we are paying for this.
Response from Best Buy
February 14, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my orders will be delivered during the timeframe indicated when the order was placed. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64814691".
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Regards,
^Josh
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Aimee M
February 14, 2025
5 out of 5
I just used the bathroom, but it was fabulous!
Tricia C
February 14, 2025
5 out of 5
Had what I wanted, rang it up, and loaded it. We wee in and out in 10 minutes!
Susan R
February 12, 2025
5 out of 5
Got a android 19+ , the guy behind the counter was knowledgeable, and courteous, great job!