Best Buy Hoover

Never been more disrespected then by the manager “Kennrix” at this location. He was rude and absolutely out of his mind. He refused to sell me a product the store had specifically on the rack with a 9.99 price. Then he told me it was a preorder bonus, so I had to buy the game. I was hesitant at first but then said ok I’ll buy the game AGAIN I guess. They then proceed to tell me there’s no game in the store so they I have to order a copy to get shipped to my house and I can’t get the preorder bonus….. Meanwhile, this dude Kennrix is LAUGHING at my face with his coworkers and when I “wouldn’t leave” because I asked to speak to higher supervision, HE CALLED THE COPS ON ME like a Karen …. I mean what is this store? You guys have products on the shelf, and when people try to buy them you are rude and condescending and call the cops on customers??? Also I was NOT trespassed, the cops came and have never been more confused and this dude was laughing and pointing at me the entire time …….. OMG I left this store crying out of anger, embarrassment and frustration dealing with that man

Sent my technology challenged friend to get an iPad mini ($500) and the staff there took advantage of her and she came back with a IPad Pro 11in with cellular ($1200 + tax).

In the market for a new TV. So confusing between OLED vs QLED. Just spent a half hour with Jabarri discussing all the inputs to our decision (room size, light, receiver etc) how refreshing to find someone who is an expert on his product!). Highly recommend if you are in the market for a new TV.

Best Buy has turned itself around over the past 5 years. Better electronics, computer and appliance choices and you can look at them in store. Service has improved.