I went there to buy computer monitors. I tried buying some stuff on Amazon, but it was more expensive and got delayed in shipping. Sometimes it’s nice to just be able to walk in pick up the items off the shelf and leave. Here’s to the good old days.
Patrick S
January 29, 2026
Waited a minute to get help, may get ignored, you just have to Google and find out yourself smh. My experience
Response from Best Buy
January 29, 2026
Hello, Patrick,
Thank you for sharing your concerns with getting support in store. We would be glad to notate your concerns if you would like to chat with us on any of our social media profiles below with Review 110455 for support.
Facebook (https://bby.me/z65p7e)
Twitter/X (https://bby.me/d65j49)
Instagram (https://bby.me/7wte1i)
Never been more disrespected then by the manager “Kennrix” at this location. He was rude and absolutely out of his mind. He refused to sell me a product the store had specifically on the rack with a 9.99 price.
Then he told me it was a preorder bonus, so I had to buy the game. I was hesitant at first but then said ok I’ll buy the game AGAIN I guess. They then proceed to tell me there’s no game in the store so they I have to order a copy to get shipped to my house and I can’t get the preorder bonus…..
Meanwhile, this dude Kennrix is LAUGHING at my face with his coworkers and when I “wouldn’t leave” because I asked to speak to higher supervision, HE CALLED THE COPS ON ME like a Karen ….
I mean what is this store? You guys have products on the shelf, and when people try to buy them you are rude and condescending and call the cops on customers???
Also I was NOT trespassed, the cops came and have never been more confused and this dude was laughing and pointing at me the entire time ……..
OMG I left this store crying out of anger, embarrassment and frustration dealing with that man
Sent my technology challenged friend to get an iPad mini ($500) and the staff there took advantage of her and she came back with a IPad Pro 11in with cellular ($1200 + tax).