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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Hoover
How do I check product availability at the Hoover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hoover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hoover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hoover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3815 reviews)
Frank C
June 18, 2026
1 out of 5
Never goid
Chelsea S
June 18, 2026
1 out of 5
I’d give 0 stars if I could. We ordered a washing machine this past weekend from this location and it said it would be delivered the following Tuesday. Come Tuesday, it was changed to Wednesday. Come Wednesday, it was changed to Thursday. Now it’s Thursday and they just canceled again!!!! No clear reason has been given for any of these reschedules mind you. We have been without a washing machine for about 3 weeks now so when we ordered this one, we ONLY chose Best Buy because they gave the quickest delivery date possible. And now they’re dragging their feet to deliver the order. Don’t waste your time or money here, just get your appliances at Home Depot since they’re the only company that can adhere to their delivery schedule apparently. Will never use this location again for anything.
Update: now they’re saying it cannot be delivered until Tuesday the 23rd. What an incompetent joke of a company.
Response from Best Buy
June 18, 2026
We understand the frustration when your delivery has been rescheduled multiple time unexpectedly.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/1JuG2o), Twitter/X (https://bby.me/Ru3yhz), or Instagram (https://bby.me/kTywGV), and mention your Google review, 174181.
Desire M
June 16, 2026
5 out of 5
Shane Is very kind and efficient. He handled all of my concerns with my laptop in a timely manner, very professional and reliable geek squad employee! And he has the nicest man bun lol ask for Shane for all your tech needs !
Scott P
June 13, 2026
1 out of 5
This location tells everyone when they receive Pokémon card shipments, which is Friday night. Therefore, every Saturday morning, there is a line waiting outside for at least 2 hours before doors open. It’s like Black Friday every week for Pokemon cards. And if you are a casual card collector, you have little to no chance because every card scalper in the area is going to this location with probably friends and family members so that they can abuse the 2 pack or 2 ETB per customer per SKU rule. Something needs to be done about this. For example - stop announcing when cards are going to be in stock and change up the shipment days that way at least everyone has equal opportunity for getting cards. My kids and I have yet to get a single card pack or ETB because people who card scalp and turn around and resell have ruined what should be a fun card collection. And the retailers including Best Buy do not care because their stores do not make any adjustments to stop the issue. Although I can’t prove it, I guarantee that employees at this location are being paid under the table by the scalpers to hold product or to notify them of when product will be arriving. Fix this please so that people can just enjoy something rather than appeasing to scalpers who refuse to get a real job.