In the market for a new TV. So confusing between OLED vs QLED. Just spent a half hour with Jabarri discussing all the inputs to our decision (room size, light, receiver etc) how refreshing to find someone who is an expert on his product!). Highly recommend if you are in the market for a new TV.
Best Buy has turned itself around over the past 5 years. Better electronics, computer and appliance choices and you can look at them in store. Service has improved.
I purchased a new laptop for one of my employees online. I arrived to pick it up and went to the Geek Squad so data could be transferred from old computer to new computer. 4 hours later (no exaggeration) I was still there trying to do it myself. I had a Geek Squad ask me to move from the table where I was sitting so someone else could use it and that’s about it. I stood behind a counter for hours and tried to get it to transfer. I eventually had to go and ask for a manager. They currently have both computers and it’s been 33 hours since I arrived for pickup. I went by to check the status today since I have received no communication. The Geek Squad person literally said, “How are we supposed to know how long it will take?”
I’m sorry but I thought Geek Squad were experts.
I will not purchase anything from this Best Buy in the future
DARRELL M
January 06, 2026
Was looking for help at the Macbooks couldnt find anyone .