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Best Buy Hoover
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Hoover
How do I check product availability at the Hoover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hoover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hoover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hoover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3563 reviews)
stuart g
January 16, 2025
1 out of 5
After reading ad material regarding products I needed for setting up my new projector I went here shopping. It's not that they were out of the items I needed, they don't even offer them. This company provides misleading and often false claims to potential customers. This is old news, I suppose, to a lot of shoppers but I was stunned at the level of deceptive advertising. I no longer patronize Best But.
wilson c
January 09, 2025
5 out of 5
Very helpful employees!
Deborah M
January 04, 2025
4 out of 5
Very customer friendly and helpful
random
December 31, 2024
5 out of 5
I cannot say enough about the incredible service I received at Best Buy Hoover, thanks to Kennrix. When I first met him, I genuinely thought he was the head manager because of his professionalism, extensive knowledge, and calm demeanor under pressure. It was Black Friday and the Christmas rush, a time that can frazzle even the most seasoned employees, but Kennrix handled it all effortlessly.
Despite the heavy traffic in the store, he ensured every customer in the area was attended to. His ability to multitask, provide clear answers, and remain approachable even in such a hectic environment is truly remarkable. Shopping during the holiday season can be stressful, but Kennrix turned it into a pleasure.
Best Buy is incredibly fortunate to have someone like Kennrix on their team. He’s a shining example of what exceptional customer service should look like. If you’re shopping at Best Buy Hoover, look for Kennrix, you won’t be disappointed!