Maybe they're rearranging, but the place looked empty. Not a lot of inventory on the floor.
Response from Best Buy
August 30, 2026
Hello,
Thank you for your review. It's always a bit of a let-down when a store feels empty, so we understand your disappointment. If you'd like assistance or if you'd like to formally document your experience with us, please send a private message on social media. Please include Google Review 215302 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Michael, the new guy, was super knowledgeable and kind when exchanging my phone screen protector. Ian, however, was super dismissive and impatient.
I had a pickup order that was fraudulently picked up. Jacob the Manager was extremely helpful given the issues that were going on.
Didn't help at all and didn't have any references of who COULD 👎🏼 The "Geek Squad" is reeeeeeeally jus kids out of high school... or maybe still in school who don't know anything about gadgets or electronics👎🏼Booooooooo!👎🏼 Meh. So disappointing 😕
Response from Best Buy
August 22, 2026
Hello K,
Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #208447 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/JGBqfQ)
• Twitter/X (https://bby.me/1TPR8h)
• Instagram (https://bby.me/xD4o7z)