Never be back at any best buy
Xbox and Microsoft the new CEO Xbox and Microsoft. This is a big deal yeah
Bought a printer. They didnt have the toner for it. 😒
Ordered a stove on May 7th to be installed on the 12th. About 7 phone calls later, I am having to reschedule a third time because no one showed up on the 12th, was supposed to have someone come today but get a notification that I need to reschedule again only to find out that "i was never scheduled" for today even though the app and text show i was supposed to have someone out here between 3 and 7. So now I am having to wait until the 30th. But hey, at least they appreciate me being a Best Buy Total Member....
Response from Best Buy
May 20, 2026
Hi there, Brandon.
Thank you for providing your review. This is certainly not the kind of experience we want our customers to have, so we can understand your frustration. Having to get your installation rescheduled so many times is so disappointing. We would like to ensure this is properly addressed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/R3SBtu)
- Twitter/X (https://bby.me/YEwE4b)
- Instagram (https://bby.me/jEWvdG)
When reaching out, please reference your Google Review 154974.