Be forewarned, if buying electronics, check your product's box to ensure the features match what is listed online. I purchased a laptop that said it had a backlit keyboard and got it home an unboxed it and it did not. Of course I would have had to pay a restocking fee for their mistake. They will not fool me again.
Response from Best Buy
October 10, 2026
Hi there,
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Please mention your review #233296, so we can further assist you.
A member of the geek squad repaired my phone within 15 minutes despite the fact that I didn't have an appointment.
Karnitha M
October 07, 2026
Great deliver and mounting of tv.
Sold a defective computer (as new). Wouldn't honor replacement. My husband warned me against buying from them. When I contacted Acer about it, they also told me buying from Best Buy is not ideal! Won't buy anything from BB ever again.