Frequently Asked Questions About Best Buy Huntsville
How do I check product availability at the Huntsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Huntsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Huntsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Huntsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(4732 reviews)
R B
February 18, 2026
4 out of 5
Overall good experience. They had what I needed and I was able to quickly get in and out.
Scott D
February 17, 2026
1 out of 5
Waited 25 minutes to buy a new MacBook Air, asked twice for help twice and just got told to stand by the Microsoft desk and wait as I watched numerous employees walk around, chat and hold court. Very disappointed!
Response from Best Buy
February 17, 2026
Hello there, Scott!
We can fully understand the desire to receive friendly and attentive support in store that respects your time. We would like to hear more about this. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #118511 in your message. You can find us here:
Facebook (https://bby.me/56mufp), Twitter/X (https://bby.me/crumwo),
Instagram (https://bby.me/g6gkel).
Bjt
February 15, 2026
2 out of 5
This is the only best buy that I know of that is still open and it's literally hanging on by a thread the last two times I have been in this store the inventory was very low and the store itself just looked randown the floors were dirty, shelves were empty. I'm surprised that it is still open and something else hasn't taken the retail space.
Tommy V
February 08, 2026
1 out of 5
Terrible selection no inventory
Slow staff
Great Amazon showroom
Response from Best Buy
February 08, 2026
Hey there.
We always want to have all the products that our customers want to be available. If you need help finding anything, please reach out to us on social media. Be sure to include your review number, 114750, when you message us. Have a great day.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy