Best Buy Huntsville

Front checkout staff was rude, took my 15yr old up here to buy pokemon cards, all he wanted was the Lucario battle deck and 2 packs and they wouldn’t sell them to him because he isn’t 18. Didn’t know that you had to be an adult to buy a game meant for kids 6+. If you’re trying to combat scalpers, keeping it out of the hands kids teenagers isn’t the way to do it. He has his own money and this policy just doesn’t make sense. I get not selling 5 of everything to someone who comes in with 4 kids under the age of 4. He can drive (with supervision obviously) but he can’t buy trading cards meant for kids? You all need to rethink this policy.

Geek Squad was so professional. Got the problem fixed very quickly. Shout out to Spencer!

14 months ago I bought from Best Buy an ALL IN ONE HP computer at cost of $450 and it cost me as much to upload and install as the actual cost. Now only 14 months later I am told it does not have enough RAM memory and is barely usable. BEWARE of buying JUNK at Best Buy. So about $1,000 for 14 months of junk. PC repair shop said NOT WORTH FIXING. Imagine that. So BEWARE of ALL IN ONE junk computers. I live on fixed income and cannot afford to buy a better one. I can only get into Emails, and NOT into FACEBOOK. It takes MINUTES to turn on. just JUNK. STAY AWAY THis week called the number on Best BUy's response (BELOW)and mentioned the GOOGLE REVIEW #170685...three times I called and now they can't find a serial number of even my name in the BEST BUY SYSTEM. Imagine that when I have a folder full of paperwork re: this junk AIO PC...and to add insult to injury, now they are DENYING I even bought anything from them. I have given serial numbers, phone numbers, addresses and cell phone number..;.NOTHING. ZERO. STAY AWAY FROM BEST BUY...It's futile to even talk to someone and are told they can't fix this junk AIO. They said they "would be happy to review" which was a lie.

Great location, great employees that work there.