Frequently Asked Questions About Best Buy Huntsville
How do I check product availability at the Huntsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Huntsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Huntsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Huntsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(4851 reviews)
Kevin J
August 07, 2026
5 out of 5
The service was fantastic and they had the item I was searching for. 10/10
Jan B
August 07, 2026
5 out of 5
Got in and out quick. They had what I needed and were very helpful.
Johnathon W
August 02, 2026
1 out of 5
Sold me a broken 50" TV. I'll change my review when I get what I paid for.
Best buy resolution. Pay $9 for another TV after returning the broke TV. I took the refund.
Response from Best Buy
August 03, 2026
Hello,
Thank you for sharing this with us. We understand finding that your TV isn't in the condition that you expected, wouldn't be welcome. We'd be happy to look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/Ornkgy), Twitter/X (https://bby.me/SOkOO5), or Instagram (https://bby.me/5bRB33). Please also mention your "Google review #197298" in your message.
Lennie G
August 02, 2026
1 out of 5
Sales associate wasted my time upselling me to a laptop they didn't have in stock knowing I needed it same day. Once I told him I would take it, he told me they didn't have them in stock. Won't come back to this store
Response from Best Buy
August 02, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.