I bought a laptop from herr yesterday and Chris P. sold it to me. He did a great job of helping me and explaining things so I could yesterday. He made my experience at Best Buy great. Thanks!
Maybe they're rearranging, but the place looked empty. Not a lot of inventory on the floor.
Response from Best Buy
August 30, 2026
Hello,
Thank you for your review. It's always a bit of a let-down when a store feels empty, so we understand your disappointment. If you'd like assistance or if you'd like to formally document your experience with us, please send a private message on social media. Please include Google Review 215302 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Michael, the new guy, was super knowledgeable and kind when exchanging my phone screen protector. Ian, however, was super dismissive and impatient.
I had a pickup order that was fraudulently picked up. Jacob the Manager was extremely helpful given the issues that were going on.