I knew what I wanted, just had a couple questions, Andru was knowledgeable enough to quickly answer them & to get everything together for me. Hope he got something out of the sale, retain folks that know what they’re doing.
False advertising:
I came into the store for the Samsung G9 49" OLED on clearance for 720$ and once I finally found a blue shirt to check their stock, they tell me it IS in stock but that they will not be honoring the clearance price. So much for Best Buy's supposed "digital pricematch garauntee"...
Response from Best Buy
May 13, 2026
Thanks for sharing your experience with us. We're concerned to hear about this experience and can understand your disappointment that the price was not honored. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/84m0CS), Twitter/X (https://bby.me/3XzIoW), or Instagram (https://bby.me/slUSWY) and mention your "Google review #151911," we'll be happy to look into this with you.
They had amazing customer service. As soon as we entered the store we were greeted and asked how we could be helped. They helped us find the product we were looking for. We weren't in the store for long at all. It was over all a great experience.
Purchased a replacement phone for my dysfunctional one while traveling. Makena was extremely helpful is making my purchase, setting up new phone in working order in less than half an hour. She was extremely knowledgeable on the entire product line and even installed the screen protector for me. I highly recommend this BestBuy location.