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GEEK SQUAD

Best Buy Huntsville

ClosedOpens at 10:00 AM
3.9
(4556 reviews)
5850 University Dr NW
Huntsville, AL 35806
(256) 726-9844
Directions
ClosedOpens at 10:00 AM
MondayJul. 2110:00 AM - 9:00 PMTuesdayJul. 2210:00 AM - 9:00 PMWednesdayJul. 2310:00 AM - 9:00 PMThursdayJul. 2410:00 AM - 9:00 PMFridayJul. 2510:00 AM - 9:00 PMSaturdayJul. 2610:00 AM - 9:00 PMSundayJul. 2711:00 AM - 7:00 PM
Services Offered
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Shop Best Buy Huntsville

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

  • Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Huntsville

How do I check product availability at the Huntsville Best Buy?
How do I check my order status?
My local Huntsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Huntsville stores’ holiday hours?

Recent Reviews

3.9
(4556 reviews)
Randy C
July 19, 2025
3 out of 5
Purchased a TV took 3 weeks for them to deliver it
Response from Best Buy
July 20, 2025
Hello, Thank you for providing your feedback. Having your TV purchased delayed for three is frustrating. Here at corporate we like to hear more about this experience. Feel free to reach out through social media privately the links. When you are reaching out mention "Google #18023", provide details about your review, along with your full name, email, and phone number. Facebook (https://bby.me/vl1vmi) Twitter/X (https://bby.me/5yjw29) Instagram (https://bby.me/wv7jqr) Here to assist, ^ Jay
Takunda W
July 18, 2025
5 out of 5
Great online and physical shopping experience. My number 1 go to shop for anything gadgets and electronics related
The S
July 17, 2025
1 out of 5
Service has gone downhill. They’ve messed up other orders but this is the worst. They really packaged and sent me a tv without the remote and cables. What do you expect me to do with that?
Response from Best Buy
July 17, 2025
Hello there! We greatly appreciate you taking the time to leave a review. We absolutely understand the desire for support when it comes to a TV not arriving as described. Furthermore, we would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #16729 in your message. You can find us here: Facebook (https://bby.me/xyvmoq) Twitter/X (https://bby.me/51qm5c) Instagram (https://bby.me/kw53wm) We hope to hear from you! Best regards, ^Ryan
Zachary S
July 17, 2025
1 out of 5
My recent visit to the Best Buy store in Huntsville was quite disappointing due to the poor customer service. While I was able to locate most of the items on my list, I had significant trouble finding a specific Samsung monitor, I was able to find the display model, but not the box for it. The website indicated that it was in stock. After searching for a while and not finding the box, I approached an associate for assistance. To my frustration, I was simply told to go stand by the counter in that department, where someone would eventually help me. This was particularly annoying as I had already waited there for a considerable amount of time before seeking help from this associate. I returned to the counter and waited another ten minutes, observing numerous associates restocking shelves, yet seemingly unable to assist customers with simple requests like locating an item. It's frustrating to see so many staff members present, but none available or willing to provide direct help when needed. The lack of proactive customer assistance made for a very inefficient and unpleasurable shopping experience.
Response from Best Buy
July 17, 2025
Hello and thank you for taking the time to provide this feedback. We always strive for the best customer service as well as making shopping and receiving assistance as smooth as possible, so to hear this has not been your experience is concerning. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/3z3dnc), Twitter/X (https://bby.me/vg4gji), or Instagram (https://bby.me/34l123). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 16622. Best, ^Allison

About Best Buy Huntsville

At Best Buy Huntsville, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Huntsville team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 5850 University Dr NW in Huntsville, AL, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Huntsville? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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