Went to buy a computer. We had researched and knew which one we wanted and the site showed it was in stock. An agent greeted us as we got to the computer section. We showed him which one we wanted via a picture. He spent 10 in plus minutes looking with other employees. He then spent ample time helping us select an alternative and found one which was actually better and on sale. Great job Chris.
This place sucks!! It's only been a month and I can't return something and it hasn't even been opened. No worries, won't ever spend another dime at this or any locating, including the website..... What a joke. Customer service sicks too. Don't waste your time
Response from Best Buy
January 29, 2026
Hello Greg,
Thank you for taking the time to share your review. We can understand your frustration regarding the Return & Exchange policy, https://bby.me/m0ti0x.
We would like to follow up and assist however possible. Feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/5bkuad)
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When reaching out, please reference your Google Review 110608.