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Frequently Asked Questions About Best Buy Mobile

How do I check product availability at the Mobile Best Buy?
How do I check my order status?
My local Mobile Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mobile stores’ holiday hours?

Recent Reviews

4.2
(3263 reviews)
Kelly W
October 15, 2025
5 out of 5
It's a top-notch place. Quality stuff.
Clan W
October 14, 2025
4 out of 5
The employees were very good
Celeste C
October 09, 2025
3 out of 5
Nobody wants to help you when it is literally what they’re there for. I’m speaking oft computer and Geek Squad departments.
Sarath C
October 08, 2025
1 out of 5
Don't waste your time bringing your iphone's here they are so slow appts or not you will still be waiting for a long period of time they don't greet you nor acknowleged you. It's been going on for two weeks now that I dropped off my daughter's phone still have not received it through apple care. Called numerous times nothing still no update was told it will be 2-3 days I gave them an extra day to call me then Friday comes I was told it was in the store that I can go pick it up get there they tell me its at fedex in theodore finally Wednesday I go back up there they tell me it got to fedex last Friday demaged I can't with these ppl 😡 running out of patience they tell me they will contact managment and call me back in 30 mins nope no calls at this point I'm about to file a lawsuit I give yall till Friday! Never ever will I go through them again! Poor customer service! Let this be your phone and see how you feel very unprofessional!

About Best Buy Mobile

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