How do I check product availability at the Mobile Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mobile Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mobile stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mobile Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3258 reviews)
Jay C
October 03, 2025
1 out of 5
In store help was great. Delivery didn’t show on the assigned day. We were told they would be here THREE days later between 9:30 and 1:30. It’s 4 now and nothing still. Two days wasted.
Response from Best Buy
October 03, 2025
Hello, Jay,
Thank you for leaving us a review. It saddens me to hear that your recent experience was not a positive one, especially when having clear communication about your upcoming delivery. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #51391 when reaching out on social media.
Michael D
September 24, 2025
5 out of 5
Worked with a great guy named Michael today and he secured me the perfect laptop at a great price. Top Notch service!
Ashley r
September 24, 2025
5 out of 5
Our Sales Associate Name was Bruce. He sold Me A Beautiful Brand New Whirlpool Washing Machine. Mr. Bruce was A Terrific Salesman! Thank You!
Half K
September 22, 2025
5 out of 5
Always helpful. The fact that they don't make commission on sales means they don't have an incentive to sell you a certain product