header_logo

More to Explore

Frequently Asked Questions About Best Buy Mobile

How do I check product availability at the Mobile Best Buy?
How do I check my order status?
My local Mobile Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mobile stores’ holiday hours?

Recent Reviews

4.2
(3408 reviews)
Ben T
July 30, 2026
1 out of 5
This review is to share my feelings about the return policy for printer ink. Why would you ring someone up without telling them we don’t accept returns? I wasn’t 100% sure which cartridge my printer accepted and just found out if I was wrong I’d be out the money. I’m glad I thought to ask otherwise they would have sold it.
Response from Best Buy
July 30, 2026
Hi Ben, Thanks for sharing your feedback with us! We know finding the right ink can be confusing, and we're glad you were able to confirm before purchasing. While our return policies are posted throughout our stores, on your store receipt and online for easy reference, we appreciate your thoughts on checkout communication. To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/BNKHHS, Instagram: https://bby.me/6Gk1QS, or Twitter/X: https://bby.me/QhVHkO and reference Google review 195530 in the details you provide.
JR
July 29, 2026
5 out of 5
Order came on time and no problem to pick up and check out. Fast and friendly service.
Roy E
July 28, 2026
5 out of 5
These guys are very helpful and pleasant to deal with
Bruce L
July 23, 2026
5 out of 5
Installed rear view

About Best Buy Mobile

bestbuy.com