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Frequently Asked Questions About Best Buy Mobile

How do I check product availability at the Mobile Best Buy?
How do I check my order status?
My local Mobile Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mobile stores’ holiday hours?

Recent Reviews

4.2
(3161 reviews)
Emily S
February 18, 2025
1 out of 5
Was sold a an Apple Pencil after I had given them the information on what I needed the product for and my iPad type and guaranteed it would work with my specific iPad, after I had taken the product back due to it not working I was then informed that the Apple Pencil doesn’t work with my iPad. So I wasted my time and money buying the product. Then when I returned it, I was charged again for it instead of having my money returned to my account.
Response from Best Buy
February 18, 2025
Hey there, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience when making your purchase with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64826045" and share your full name, email, and phone number. Thanks, ^Jacob
James C
February 10, 2025
5 out of 5
Good price
PAUL R
February 07, 2025
5 out of 5
Great staff and broad selection of electronics. Was able to get in and select our products quickly. Would recommend for your electronics needs.
Sandy R
February 06, 2025
3 out of 5
Hd what I beeded

About Best Buy Mobile

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