How do I check product availability at the Mobile Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mobile Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mobile stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mobile Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3408 reviews)
Ben T
July 30, 2026
1 out of 5
This review is to share my feelings about the return policy for printer ink. Why would you ring someone up without telling them we don’t accept returns? I wasn’t 100% sure which cartridge my printer accepted and just found out if I was wrong I’d be out the money. I’m glad I thought to ask otherwise they would have sold it.
Response from Best Buy
July 30, 2026
Hi Ben,
Thanks for sharing your feedback with us! We know finding the right ink can be confusing, and we're glad you were able to confirm before purchasing. While our return policies are posted throughout our stores, on your store receipt and online for easy reference, we appreciate your thoughts on checkout communication.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/BNKHHS, Instagram: https://bby.me/6Gk1QS, or Twitter/X: https://bby.me/QhVHkO and reference Google review 195530 in the details you provide.
JR
July 29, 2026
5 out of 5
Order came on time and no problem to pick up and check out. Fast and friendly service.
Roy E
July 28, 2026
5 out of 5
These guys are very helpful and pleasant to deal with