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Best Buy Montgomery
Services Offered
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Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2804 reviews)
Samuel C
July 22, 2025
5 out of 5
Great service
Jacqueline C
July 21, 2025
1 out of 5
I went to Best Buy today with my elderly mom. I wanted to buy her a Roku Stick. Best Buy keeps their Roku Sticks at the checkout desk. The sales associate at checkout gave off very unwelcoming vibes. She seemed irritated that we were in the store. Very frosty attitude. We didn't do anything to her, so I'm not sure why she was so unpleasant. My mom also noticed her surly demeanor. I have worked in retail for 13 years on commission and I had to leave my problems at home. If I acted like her, my store wouldn't get repeat customers and I would be out of a job. I have no desire to give this store any repeat business. I will shop on Amazon instead.
Response from Best Buy
July 22, 2025
Hello, Jacqueline,
Thank you for reaching out to share your concerns with your interaction in store. I can understand that not getting the service you would expect when asking for support in store can be difficult. Although we don't work on commission at Best Buy. Our employees are expected to treat out customers with care. I would be glad to investigate this interaction if you would like to reach out to us for support on any of our Social Media Profiles below with Review 18872.
Facebook (https://bby.me/9l4w1e), Twitter/X (https://bby.me/97g6af), or Instagram (https://bby.me/vjkd6r)
Sincerely,
^ Tommy
Chloe D
July 13, 2025
5 out of 5
Walked in to see what gaming PCs were in stock, we left with that and then some. Ken helped with our order and walked us through the different options. He also explained how Geek Squad worked and really went above and beyond during our indecisiveness, aswell as our add on items during checkout. He was very knowledgeable, and it made us feel like we came to the right place. Thanks alot!
Ghostface
July 12, 2025
1 out of 5
Worst best buy ive ever been to seems to be that way for alot of stores in this area, no customer service at all everybody is playing on phones and talking why I prefer ordering online i can see this store closing in the future
Response from Best Buy
July 15, 2025
Hello, David,
Thanks for reaching out and providing your feedback. We would love to document your experience that you had at this particular location as we are always looking to improve because your feedback matters! To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #14899. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. I look forward to hearing from you!
Facebook (https://bby.me/6rg31z)
Twitter/X (https://bby.me/zf2ubk)
Instagram (https://bby.me/9dp9uh)
Google Review #14899
Thanks,
^Ezra