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Best Buy Montgomery
Services Offered
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Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2847 reviews)
Andre X
December 25, 2025
1 out of 5
I had a disappointing experience with the cashier supervisor I believe was named Wanda. When I approached the register, she was immediately dismissive and uninterested in helping. She gave short one-word responses with heavy sighs and continued looking down at her Apple Watch responding to texts.
The inattentive attitude made the entire interaction feel unwelcoming and unprofessional. She did not greet me or offer any basic courtesy throughout the transaction.
Good customer service makes a big difference, and this interaction fell well below reasonable expectations. I hope management addresses this behavior and provides additional training or moves her to a non customer facing role in the store.
David
December 24, 2025
1 out of 5
What a bunch of useless people. Ordered online, tv came damaged, so they said they were unable to return it, I had to do a return online and ship it back to them. What kind of backwards crap is this?!
Response from Best Buy
December 24, 2025
Hello, David,
Having televisions shipped can be difficult as damage can occur in shipping. We would be glad to assist you with a store pickup, or a delivery to avoid possible damage to your television. If you need support please reach out to us on any of our social media profiles below with Review 94469.
Facebook (https://bby.me/malvw3)
Twitter/X (https://bby.me/7367n0)
Instagram (https://bby.me/ytjpji)
Kimberly W
December 23, 2025
4 out of 5
There was a little wait. Service was good. I had already looked up the product that I wanted. I got it on sale
Natalie D
December 20, 2025
4 out of 5
Expected the crowds due to the holiday season, however there was only one member of staff on the register which resulted in a number of frustrated customers, one actually left the store. The games and Lego sections we checked out were unorganized and In the wrong places or just not price marked. Not normally an issue but with the lack of staff around no one could get any help.