Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2895 reviews)
Peggy R
May 08, 2026
3 out of 5
Difficult to find what you are looking for.
Tami S
May 07, 2026
5 out of 5
Had exactly what we were looking for. Employees were helpful with answering questions and getting us out the door quickly.
Victoria W
May 05, 2026
3 out of 5
Super clean but no one ever came to ask us if we needed anything. We stood by the washers and dryers for literally 30 minutes and not one person walked up to us
Response from Best Buy
May 05, 2026
Hello, Victoria,
Thank you for leaving a review. This is far from the experience we want our customers to have when looking for assistance in store. I can understand expecting timely assistance when coming in to make a purchase.
If you require support on this matter, please feel welcome to send us a private message. We would be happy to assist you on any of the following social media platforms: Facebook (https://bby.me/C6bRUZ), Twitter/X (https://bby.me/DWbiKp), or Instagram (https://bby.me/fjPA3X).
Please reference the phrase “Google review #148960” when reaching out.
Lisa M
May 03, 2026
5 out of 5
Pleasant sales associates, just picked up an order