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Best Buy Montgomery
Services Offered
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Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2856 reviews)
Austin D
January 10, 2026
1 out of 5
Bought my grandmother a washer and dryer set for Christmas. It was supposed to be delivered on the 17th. They have since rescheduled over three times. I consistently get told a date then that date is moved with no accountability. Here we are looking. At the middle of January. Still no washer. No one is responsible for anything. I should have just bought it from costco or a smaller chain as they seem to have better customer service and accountability. This will be the last set of appliances I buy from best buy. Customers get lost in the chain of command, chaos and the absolute unorganization of this chain. Do not waste your time buying appliances here
Response from Best Buy
January 10, 2026
Hi, Austin,
Thank you for taking the time to leave feedback for us regarding your recent order. I can understand expecting accurate order updates and timely delivery.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/l6lohb), X (https://bby.me/f8cjo5), or Instagram (https://bby.me/m1kbo6).
Be sure to mention “Google review #103047” in your social media message.
We look forward to assisting you!
Gary R
January 08, 2026
5 out of 5
Great selection of printers. I bought just what I needed, an HP OfficeJet Pro 8125e. Staff was very helpful. The store is well organized, with large signs to make it easy to find where things are.
Mia T
December 30, 2025
2 out of 5
It was the day after Christmas and very busy. The 2 stars are related to the delivery. We completed purchase online. Scheduled delivery. Received confirmation and updates the morning of. Update texted stating the delivery would be within 45 min to 1 hour. 10 to 15 minutes later text not call received stating delivery canceled. 2 calls and extended hold later to speak with customer service to confirm we were canceled due to staffing. You cannot control staffing issues but the automated system and the actual customer service should communicate. We pay with real currency but have to search for real people for communication.
Response from Best Buy
December 30, 2025
Hello,
Thank you for the review. We understand your frustration with having your delivery cancelled.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 97795
Keisha G
December 28, 2025
5 out of 5
It was super busy the day after Christmas, but they were well prepared with employees. The employees were helpful, efficient, and very nice.