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Best Buy Montgomery
Services Offered
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Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2743 reviews)
patrick s
February 14, 2025
4 out of 5
Difficult to get help, but when I finally got some help he was very knowledgeable and pleasant.
Matthew B
February 13, 2025
1 out of 5
Horrible experiece. Manager refused to give me her name. RACIST refused to allow me to make a purchace because I was white. I was the ONLY person of a different race in the building and was aked to leave. Had the security officer ask me to leave and he was not even sure why. He was confused and could not understand why whe was refusing me service. DO NOT SHOP WITH THIS BEST BUY!! I have been a BEST BY CUSTOMER FOR YEARS, but NOT this location. I was in the area for work and needed a charging cable. What a mistake to stop in a plase like this!! How can BEST BUY allow a person to be a manager and DISCRIMINATE AGAINST A CUSTOMER BASED ON RACE.
Response from Best Buy
February 13, 2025
Matthew,
Thank you for the review. I fully acknowledge your concerns regarding the lack of assistance you encountered during your recent visit to our store. It is our utmost priority to ensure that all customers feel supported and valued, and we do not condone any form of discrimination or bias in our service. I am genuinely disheartened to hear that your experience did not reflect these values.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 64809685 in your message, it'd be appreciated.
Regards,
^Kristy
Sherry W
February 09, 2025
5 out of 5
Ricky was Awesome. He was very pleasant and informative. He tried everything to get my old computer working and even though we were doubtful he tried. Then was able to find me a great computer and price for a new one with everything that I wanted. I was kept informed of the process the entire time and met with him to get my new computer setup and backed up with everything off my old computer. I WOULD RECOMMEND RICKY 1000%%!
Matt H
February 07, 2025
1 out of 5
Purchased an "excellent" condition open box monitor from this store. When I received the product it has tape on it saying "inspected by best buy". Upon opening the monitor I found that it has significant scratches on it and had very obviously not been inspected at all. When calling the store they said they couldn't provide anything but a refund. Now I have to package the monitor back up, print a label and lug it to UPS all because they couldn't be bothered to take 2 minutes to open the box and look. Waste of time and money for both of us.
Response from Best Buy
February 07, 2025
Hello, Matt,
Thank you for leaving us a review. As a consumer myself, I understand the importance of capitalizing on our open-box offers, especially when seeking a great deal on a monitor. We appreciate your feedback and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64788736" when reaching out via social media.
Thank you,
^Ruby