Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2871 reviews)
C. J
February 03, 2026
5 out of 5
Well stocked and organized. Love the level of customer service I receive on the sales floor, from the Geek Squad, and at the registers.
Jeovany 2
January 28, 2026
1 out of 5
Im waiting for one hour nobody sow up
Mind y
January 28, 2026
5 out of 5
5 star ONLY for Mario because his customer service was on POINT . I was not greeted when I walked in, he was the only helpful person who helped me and guided me thru buying my item and even acknowledged OTHERS while still being polite and keeping the focus on helping me and assuring he’d help them soon. Thanks Mario! Loving my new item :)
James W
January 25, 2026
4 out of 5
Thousands of products, but not many employees to assist with service and selection.