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Best Buy Montgomery
Services Offered
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Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2704 reviews)
Chandler D
October 20, 2024
5 out of 5
Came in to buy a laptop today. Ethan helped us out and answered all our questions. He was a great help!
Todd K
October 20, 2024
1 out of 5
Don't take anything back here they will take it to geek squad and then tell you you broke it got a tv got it home set up screen was cracked told by customer service will have no problems with exchange got there 1.5 drive and was told I broke it because there was red dirt on the TV I live on a dirt road and trailered the TV back I explained the box was ripped up I put it back as best I could but couldn't seal it perfectly showed them it on the trailer on dirt road everything because to big to fit in car still told me I had to purchase the protection warranty I did not want 179.99 argued told them I even have a best buy credit card I come here all the time maybe I should go to Walmart for now on they told me you should said give him the tv he is going to walmart. I buy all my appliances from bestbuy I explained to them I just bought a house and can't afford to purchase 179.99 for a warranty right now they were supposed to take it back no problems. I ended up putting it on my best buy card and having to call actually customer service who refunded the warranty because the tv wasn't even a day old! I will never go back to this store again! Customer service on phone was great no issues at all but this store is ridiculous they look at the tv laughing and making you feel really uncomfortable about bringing it back! I will go to the farther one from me for now on!
Response from Best Buy
October 20, 2024
Hi Todd,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64333161 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Suman K
September 30, 2024
1 out of 5
Such a pathetic team,
Geek squad is also very rude to me they don’t even take a time to help the customers.
Response from Best Buy
September 30, 2024
Hello.
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve our services and operations. To connect with a live representative you can contact us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64260927. We look forward to working with you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Regards,
^Jason
Joyelle W
September 29, 2024
5 out of 5
I had a wonderful experience today at Best Buy in East Chase because Antoine G. went out of his way to find me the item that I needed. He was extremely friendly and professional, and I really appreciate his willingness to go the extra mile when the headphones I wanted to purchase could not be found on the shelf. Thankfully, he offered to look around the back, and he came back with exactly what I needed!!! 😊 It is rare to find customer service agents and sales associates these days who put the customer first. Most appreciated! Keep up the good work, Best Buy, and support your associates like Antoine!