Best Buy Montgomery

생각보다 살만한 제품이 없음. 한국 대비 대부분 15%이상 비쌈..

i booked an appointment through apple support on my phone. i showed up on time and had my device inspected and paid the $29.99 fee. i was told it would be a couple hours to fix my device. i come back after a couple hours and the geek squad tells me “sorry we don’t have the part in stock you will have to come back another day” cool so i wasted my time and gas money when this could’ve been told to me on the app. so i wait a week and they call me saying the parts in stock and to come back in. i come back in, wait in line for 45 minutes and finally i get to the counter and i tell the guy the story and how they called me and said the parts in. and he goes “oh sorry we aren’t doing apple repairs today the guy called out” are you kidding me, at least put a sign up that says so so people aren’t waiting 45 minutes. I will never use best buy geek squad again. awful experience. HORRIBLE customer service. wasted two 1 hour round trips of gas and my time.

Bought a refurbished Apple Watch online and it came in the mail empty. Contacted Best Buy the same day and showed that only some random vitamins and an empty Apple Watch band package was inside. The manager refused to do a return or even try to order an exchange Apple Watch. Just stuck me with a customer service number to call. The package was not opened or tampered with when I opened it.

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