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Best Buy Montgomery
Services Offered
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Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2902 reviews)
hey_guyz_itz_ky
May 29, 2026
1 out of 5
worst customer service ever, there is no pickup for online orders, you have to wait in a long line and they group all customer service issues with the pickup.
Response from Best Buy
May 29, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. We strive to make every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #158758 in your message. You can find us here:
Facebook (https://bby.me/AaH7HP)
Twitter/X (https://bby.me/0hRhMX)
Instagram (https://bby.me/ENy7og).
Ricky S
May 26, 2026
1 out of 5
Everyone talking on a phone playing on their phone, and when I said something going out the door they said, I needed to say something to the greater to get help
Alfonzo B
May 25, 2026
1 out of 5
I wish I could give this store 0 stars wholeheartedly. The store manager Rich provided bottom of the barrel customer service . He wasn’t very knowledgeable when it came to customers needs including myself. He couldn’t simply book an appointment for my phone repair correctly without asking another associate in which the associate that assisted him had only been on the job approximately a week. The district manager would heavily benefit from doing a in-store walk through and having a conversation with other associates. They described him as “super lazy” and etc judging from the encounter today ,I can clearly see they are not wrong.
Response from Best Buy
May 26, 2026
Helllo, Alfonzo,
We understand that having concerns with the support offered in store can be a difficult experience. Please reach out to us on any of our social media profiles below with Review 157081 for support.
Facebook (https://bby.me/cCfCyI)
X (https://bby.me/hJtqV7)
Instagram (https://bby.me/O0Tuc8)
DonnGassMusiQ
May 24, 2026
5 out of 5
Got All You Need In Appliances.