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GEEK SQUAD

Best Buy Montgomery

Open NowCloses at 8:00 PM
3.9
(2762 reviews)
7701 Eastchase Pkwy
Montgomery, AL 36117
(334) 272-1552
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Open NowCloses at 8:00 PM
SaturdayApr. 110:00 AM - 8:00 PMSundayApr. 211:00 AM - 7:00 PMMondayApr. 310:00 AM - 8:00 PMTuesdayApr. 410:00 AM - 8:00 PMWednesdayApr. 510:00 AM - 8:00 PMThursdayApr. 610:00 AM - 8:00 PMFridayMar. 3110:00 AM - 8:00 PM
Services Offered
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Shop Best Buy Montgomery

Specialty Shops and Services

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Montgomery

How do I check product availability at the Montgomery Best Buy?
How do I check my order status?
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Montgomery stores’ holiday hours?

Recent Reviews

3.9
(2762 reviews)
Mrs. D
March 28, 2025
1 out of 5
Went there yesterday to get headphones for my son and their lack of professionalism and customer service is awful. They need to fire everyone in there and rehire new people that wanna do their job. Not many customers was in there but yet a GROUP of employees was standing around not acknowledging that we needed assistance. I had to literally ask them for help. I was ignored the first time and when I finally got louder to get their attention one of the employees literally said in a non professional way and I quote "he'll be over there". I have never seen nothing so unprofessional before. Then the guy who was supposed to help didn't even help it was another employee that came and she was also unprofessional. I won't be going back. I'll go to the one in Prattville from now on.
THE D
March 24, 2025
1 out of 5
Rude customer service...
Response from Best Buy
March 24, 2025
Hello and thanks for reaching out on Google. We understand the frustration when your experience does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64964324. Kindly, ^Graham
Dustin C
March 20, 2025
1 out of 5
Employees are playing around each other and never focus on their customers.
Response from Best Buy
March 20, 2025
Hello, Thanks for sharing your feedback with us. While we like for our employees to be able to have fun, they should certainly be ensuring that customers needs are being met first. I understand not getting the help you needed, isn't the ideal experience. I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also mention your "Google review 64951451" in your message to us. Sincerely, ^Melissa
Lynn V
March 18, 2025
4 out of 5
It's okay most of the time they have what you need other times you have to order it.

About Best Buy Montgomery

At Best Buy Montgomery, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Montgomery team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 7701 Eastchase Pkwy in Montgomery, AL, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Montgomery? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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