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Frequently Asked Questions About Best Buy Montgomery

How do I check product availability at the Montgomery Best Buy?
How do I check my order status?
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Montgomery stores’ holiday hours?

Recent Reviews

3.9
(2920 reviews)
Scott T
July 19, 2026
1 out of 5
Stopped by to compare 77" and 85" RGB and OLED TVs. Blue shirts standing in groups all around but nobody to help answer basic questions/check inventory. TVs on display have QR codes "for more information" but scanning them just displayed a text code. Asked an employee that "didnt work in electronics" why the QR codes didnt work and was told to try downloading the BestBuy app or try the website. Tried that and "something went wrong." So much for buying a $4500 TV... Daughter starting college in fall, so decided to check out the MacBooks. Same issue. Nobody to help. QR codes dont work and website doesn't show what is in stock.
Response from Best Buy
July 19, 2026
Hello, Thank you for taking the time to leave a review. We want our customers to get the assistance that they're looking for, so we understand being frustrated at that experience. If you are in need of assistance or want to formally document your review, please send a private message on social media. Please include Google Review 190103 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Walter W
July 12, 2026
1 out of 5
6 workers standing around with a line of people waiting to check out. Not one of them asked may I help you or anything. This just reminds me why I don't come here.
Response from Best Buy
July 12, 2026
Hello Walter, We can see why you’d be upset having to wait to get assistance, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #186403 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/hBv4tx) • Twitter/X (https://bby.me/fRjexC) • Instagram (https://bby.me/fsKlfg)
Joshua S
July 04, 2026
5 out of 5
I wanted to give a shout out to Kelsey that helped me source an IPad with appropriate specs according to my needs. She is very knowledgeable and I am sure that this Best buy location is pleased to have her. Due to her great customer service I give this location 5 Stars!!! Thanks again Kelsey. Hope I spelled your name right. 💯😁
Kris W
July 02, 2026
1 out of 5
crappy customer service. I guess we were the wrong color. Asked twice for help.

About Best Buy Montgomery

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