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Best Buy Montgomery
Services Offered
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Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2881 reviews)
Jimmie L
April 17, 2026
5 out of 5
Outstanding service with a smile.
Thanks Jorden for your support and help.
Twitch N
April 17, 2026
4 out of 5
Overall great experience with helping me pick out my second gaming PC and monitor.
JAZZIZ J
April 07, 2026
1 out of 5
Best Buy was a favorite of mine for years. However, no one seems to have the time or interest to render assistance. I visited last week with intention to purchase a high end Samsung Smart device. I received no service to make my purchase. So I returned give and ordered from a vender online. Best Buy is last on my list from this point forward, because I have had one too many of this same experience when looking to purchase from this retailer.
Response from Best Buy
April 07, 2026
Hello!
Thank you for your review. We appreciate you taking the time to share your experience, and aim to provide a more positive interaction in the future.
To formally document your feedback, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 139260.
T B
March 19, 2026
1 out of 5
I purchased an Open-Box “Excellent” laptop, which is supposed to include all original parts and accessories according to Best Buy’s own policy. My laptop came without a charger, which is essential for use.
I called ahead and was told that “Excellent” items should include all accessories, but when I went to the store, I was told the only solution was to return the laptop or buy my own charger. Buying a charger wasn’t a big deal but I was mislead by the description and an online representative which felt inconvenient.
Listing an item as Excellent when it is missing an essential accessory misclassifies the product and inflates the price, essentially making more money off a product that should be listed as Good or Fair. Customers shouldn’t have to make extra trips or pay more to get a working product.
Response from Best Buy
March 19, 2026
Hello there!
We definitely understand the desire to receive an open-box laptop the way it was advertised. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #131891 in your message. You can find us here:
Facebook (https://bby.me/aa7vOQ)
Twitter/X (https://bby.me/NG6QAO)
Instagram (https://bby.me/CuhzyE).