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Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2943 reviews)
Donnie R
October 18, 2026
5 out of 5
very great service.
William v
October 15, 2026
3 out of 5
It was difficult to find someone to assist me and then they did not seem very interested in helping me to find what I was looking for.
CM S
October 12, 2026
3 out of 5
생각보다 살만한 제품이 없음.
한국 대비 대부분 15%이상 비쌈..
Nick M
October 12, 2026
1 out of 5
i booked an appointment through apple support on my phone. i showed up on time and had my device inspected and paid the $29.99 fee. i was told it would be a couple hours to fix my device. i come back after a couple hours and the geek squad tells me “sorry we don’t have the part in stock you will have to come back another day” cool so i wasted my time and gas money when this could’ve been told to me on the app.
so i wait a week and they call me saying the parts in stock and to come back in.
i come back in, wait in line for 45 minutes and finally i get to the counter and i tell the guy the story and how they called me and said the parts in. and he goes “oh sorry we aren’t doing apple repairs today the guy called out”
are you kidding me, at least put a sign up that says so so people aren’t waiting 45 minutes.
I will never use best buy geek squad again.
awful experience. HORRIBLE customer service. wasted two 1 hour round trips of gas and my time.