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Frequently Asked Questions About Best Buy Auburn
How do I check product availability at the Auburn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1654 reviews)
Edward M
March 22, 2025
5 out of 5
1st time buyer here,the process,the price,the loader,the door greeter and customer service was ABSOLUTELY PERFECT!!...they received my business because I literally could not purchase a washing machine at home depot without delivery...BB sold a great product,loaded it on my trailer and had me on my way in 10 mins..I'LL DEFINITELY BE BACK!!
Frank W
March 05, 2025
2 out of 5
Long wait to get service. Several times while waiting, employees were standing around talking to each other. Employee was also no help in registering a product.
Response from Best Buy
March 05, 2025
Hello and thanks for reaching out on Google, Frank.
Getting help in our stores should be easy and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64891399.
Kindly,
^Graham
Jamalie W
February 23, 2025
5 out of 5
Pequeño pero personal amable
Taylor P
February 18, 2025
5 out of 5
I had an off experience yesterday (2/17) here and when I came back today (2/18) I told a different employee about the weird encounter. Both he, Make, and the Manager, Mo, were amazingly helpful and apologetic. They then helped me find and set up a new computer that fit my needs perfectly! I would recommend Makel to help anyone! He was friendly and knowledgeable about all the brands and was able to answer all my questions in depth and provide recommendations. Mo was amazing in checking in the whole time to ensure my experience was not only up to standards but above and beyond. I also had an amazing experience with Beau at their Geek squad! He was super helpful and knowledgeable in getting everything off my old computer and making sure my new one was set up, up to date, enhanced security and smoothly running before I left the store!! Highly recommend this store and the employees I interacted with! (Mo, Makel and Beau!)