How do I check product availability at the Auburn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1739 reviews)
D B
January 13, 2026
1 out of 5
Drove 50 miles to buy new printer and accessories.
The only person who spoke said be was going on lunch break. Extremely Bad Service!
Response from Best Buy
January 14, 2026
Hello D B,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing attentive customer service. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #104481" when reaching out on social.
Tyler U
January 05, 2026
1 out of 5
Terrible customer service in store. Stood in line for 30 minutes at the checkout area, just for the woman working the customer service area 10 feet away to say I was in the wrong line.
Response from Best Buy
January 05, 2026
Good Afternoon, Tyler,
We certainly understand how you are feeling after a significant wait while in store and not getting the help you needed. We would be happy to review this and work to assist you. Please feel free to send us a private message on social media, so we can help.
- Facebook (https://bby.me/5l4e1h)
- Twitter/X (https://bby.me/39n70z)
- Instagram (https://bby.me/46n83t)
Jerrica L
January 03, 2026
5 out of 5
Fast & easy service!
Jackson S
January 03, 2026
5 out of 5
Brody was very helpful, and helped us make a return we bought from Best Buy through Amazon. Highly recommend.