Best Buy Auburn

Mo and Ryan worked extremely hard to find something for my iPad, they went above and beyond to help me, even close to closing time as well!

Mo is great! Best customer service!

had best buy put up 3 tv spending $500 plus dollars, I bought screws ($40) to mount the tv's since they were going to use our mounts. I did not know they would use their own screws for the mounts, and best buy delayed the installation by about 3 weeks so I had to old on to them until I knew they were or were not going to need them. I went to return them and yes, I did wait until, as i am now aware 15 days after purchase, he told me I should have read my receipt, why doesn't best buy realize not all returns are equal. I would not have bought them if i had known they would use theirs (Geek Squad). Terrible customer service when I spend $500lus and you can't return my $40 because I will never need these again. I know one customer will not make a difference in your scope of people who buy from you, but you have to realize one customer is important and this no return is wrong on all levels. Geek Squad should be aware of who is hurting their reputation with best buy having such BAD CUSTOMER SERVICE POLICY> You have heard from one customer who will never step in your store again, thank goodness you have competitors who will get ALL my future business. Don't get caught in best buys return policy which is not even 30 days.

The manager of this store was so extremely rude to me when they got my repair order WRONG!!