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Frequently Asked Questions About Best Buy Auburn

How do I check product availability at the Auburn Best Buy?
How do I check my order status?
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Auburn stores’ holiday hours?

Recent Reviews

4.1
(1739 reviews)
D B
January 13, 2026
1 out of 5
Drove 50 miles to buy new printer and accessories. The only person who spoke said be was going on lunch break. Extremely Bad Service!
Response from Best Buy
January 14, 2026
Hello D B, Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing attentive customer service. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #104481" when reaching out on social.
Tyler U
January 05, 2026
1 out of 5
Terrible customer service in store. Stood in line for 30 minutes at the checkout area, just for the woman working the customer service area 10 feet away to say I was in the wrong line.
Response from Best Buy
January 05, 2026
Good Afternoon, Tyler, We certainly understand how you are feeling after a significant wait while in store and not getting the help you needed. We would be happy to review this and work to assist you. Please feel free to send us a private message on social media, so we can help. - Facebook (https://bby.me/5l4e1h) - Twitter/X (https://bby.me/39n70z) - Instagram (https://bby.me/46n83t)
Jerrica L
January 03, 2026
5 out of 5
Fast & easy service!
Jackson S
January 03, 2026
5 out of 5
Brody was very helpful, and helped us make a return we bought from Best Buy through Amazon. Highly recommend.

About Best Buy Auburn

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