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Services Offered
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Frequently Asked Questions About Best Buy Auburn
How do I check product availability at the Auburn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1707 reviews)
Hannah R
September 15, 2025
1 out of 5
Schedule an appointment to get my phone fixed. Employees standing up front are rude and obviously don’t want to be there. Sent me to whole different desk than where I needed to be. Get to the right place just for them to say the ONE person who fixes screens isn’t there. Mind you drove an hour to get here got some food waited in the parking lot an hour waited 10 minutes before anyone decided to speak to me just for me to have to drive an hour back home. Its actually ridiculous. then had the audacity to ask if I wanted to schedule another appointment after the $40 in gas I just wasted and the three hours of my time , someone else can have my money. The screen was only going to be $30, spent more in gas just to have my time wasted and still can’t see my screen.
Response from Best Buy
September 15, 2025
Hi Hannah,
Thanks for sharing this review. We're concerned to that your phone repair appointment didn't go as planned. Our support teams would be happy to discuss this with you and see how we can help out. To do so, feel free to reach out to us on Facebook (https://bby.me/bc670a), Twitter/X (https://bby.me/uwvljm), or Instagram (https://bby.me/lsn91o). When doing so, please include the Google Review reference number #43827.
Jason T
September 09, 2025
5 out of 5
Got what I needed and go out. Employees were friendly and knowledgeable.
Brandon E
August 24, 2025
5 out of 5
Great place to order electronics
David w
August 24, 2025
5 out of 5
They had a lot of on sale appliances