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Best Buy Auburn
Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Auburn
How do I check product availability at the Auburn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1590 reviews)
olnean
October 01, 2024
5 out of 5
It's my favorite store to go get electronics because I no they will have the items we're looking for. The clearance TVs don't have prices so you have to ask about each one but other than that it's pretty good store.
T T
September 29, 2024
1 out of 5
Staffs here are bad at customer services. They try to avoid customers who look for help, some are refuse to talk to customers. WE looking to buy new Tablet. But 2 guys at Samsung/Apple phone areas are ignore us and one of them even tell me to not talk to him, and there are no other staffs around computers area next to Samsung/Apple area either.
I end up have to talk to checkout staffs upfront to get any help on Samsung/Apple products. Pretty pathetic, I end up buy from Samsung online instead.
Response from Best Buy
September 30, 2024
Good Morning, Timmy,
We certainly understand how you are feeling after not receiving the assistance you needed during your recent store visit. We would love to look further into these concerns and make sure your feedback is fully documented. Please contact us by sending a private message to one of our social media accounts, so we can partner you with a specialist. Be sure to include your Google review in your message: #64258018.
- Facebook (facebook.com/BestBuy)
- Twitter/X (twitter.com/BestBuySupport)
- Instagram (instagram.com/BestBuy)
Kindest regards,
^Bobby
Bob R
September 25, 2024
5 out of 5
We needed a new TV for our outdoor covered patio area in Auburn. Luis was a huge help to us. Luis helped us select a very good but reasonably priced Samsung TV and a very good sound bar that was on sale. He arranged install which was within two days of the purchase. Brandon arrived with his partner and had our total purchase with them. They took down the old equipment and disposed of it. They then carefully installed the new. They helped us get set it up with Roku and YouTube. They made sure that everything was demonstrated and working before they left. We had purchased one item that we did not need. They carried it back to the store and then gave us a full credit for the item.
Darryl B
September 08, 2024
5 out of 5
I went to purchase a TV, and the team was very attentive. A team member even carried it to the door for me.