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Frequently Asked Questions About Best Buy Auburn
How do I check product availability at the Auburn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1720 reviews)
shontavius s
November 26, 2025
1 out of 5
Im only giving one star because it won't allow me to give zero stars. Stay away if you can. Purchase from another retailer.
Michael V
November 23, 2025
1 out of 5
Bought a screen protector at Best Buy for my phone, when I first got it in October. And the lady at the front counter told me it’s lifetime replacements for free. So fast forward to today I go to get a new one and another person is working the counter and says “You have to have a membership To get a replacement screen protector.” I said well the lady that checked me out a couple months ago didn’t tell me that. I even asked her if it came with free lifetime replacements and she told me yes. And the lady said sorry we do have some new people here so the told you wrong. They didn’t do anything to make it right. They lied to me. They ripped me off of $60. So her solution was either spend another $60 for a new one or spend $180 for the membership to get free lifetime replacements. Terrible experience
B H
November 12, 2025
4 out of 5
Didn't have enough help. Also, the ones that were working appeared not wanting to help customer
Eileen D
November 11, 2025
5 out of 5
I went into Best Buy in Auburn, AL to find out information about the next tablet I will be purchasing soon. The sales associate was professional and very helpful!